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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    H, all I just found my old post von exactly one year ago.At the I got a qualified contact via the German headquarter of course see here and I sent a mixer to the European self-center in the Netherlands. Costs me around 150 Euros to fix the problem incl.delivery. More less one year after the...
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    Roy, 3-4 years I exactly made my choice between the Behringer and the qsc. Now I will come back to the x18 or better the Midas mr18 with slightly better components. In the meantime a made did some research, QSC seems to be dead in Germany/EMEA. As I said I don’t get any feedback from the office...
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    Hi Roy, thanks for your reply and your support! At the end Roy too many issues. It’s a combination of the QSC buggy product and my local store where too many demotivated people worked.. It started all with the power supply issue. Within a gig the mixer closed down. God bless it restarted after...
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    Regarding the reset, I pressed the button multiple times, but nothing happened?! Only the message windows closed. I also loaded the default preset. Problem still occurs. All the scenes are stiil available to load. They will not be deleted within a reset?
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    Hi Roy, thanks for your reply. We have a samll 3 people band. I never used the TM 16 as a submixer in the three years I have the mixer. Always used as main mixer! Phantom power is only used in two of the inputs for drum overheads. The aux outs go to an active monitor box and to two in-ear...
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    And the end this device was not worth the money! Never QSC again. Also the service here in Germany is very bad. I already tried to connect the service here in Germany last year. Never get any response! Now again telephone, email nothing. I also spent now 70€ for nothing. The good thing my tech...
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    To be honest! I am totally confused! I just had a call with my tech. Unfortunately, we had a communication problem. He thought the caps are related to the inputs. In this case the reverse installation would make sense. In case we are talking about output caps, he completely confirms that what...
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    Thanks Roy, I am not a caveman :) my TM 16 was always mounted in a rack and used very sensitive, Also my tech is not a caveman :) But of course this can be an issue, He also mentioned that without schematics finding a solution is challenging... Unfortunately the Mixer is put together again. And...
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    Ok Paul, then I will check this tomorrow!
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    Hi Paul, thanks for your reply. I did not a factory reset. Is this required after you changed components? I have to ask my tech if he did additional checks....
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    Hi all, In the meantime I brought my TM 16 to my technician of trust. I also gave him all information I got here and in the video. So he changed all caps (10). He also put the new ones in reverse direction as recommended here. He could confirm that the caps were mounted in the wrong direction...
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    Hi Roy, thanks for your reply. In the meantime I found this video: Here the whole process is shown. As far as I saw, the guy did not mention, that the new caps have to be put in in reverse direction. However this post and the video will help to fix the problem! Thanks! George PS: We use the...
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    QSC TouchMix 16 sound problem fixed (other touchmix versions may also get this)

    Hi all, in the meantime additional 2 auxes of my touchmix 16 cannot be used anymore. Obviously here I found the solution :-) I purchased the unit once to support my local dealer. So it is no more under warranty now. Would I have bought it at Thomann, I had one more year warranty and also an...