I was having trouble with one of my Lab Gruppens,a PLM 10,000 Q.It would turn on but shut off before intializing. I called Audiolabs of Georgia an authorized repair center and send it down. 3 weeks later I hadn't heard from them so I emailed them to make sure they got it. I get a reply saying yeah,we got it, we looked at it and we think we know what's wrong. Great. So another 2 weeks go by and I don't hear from them so I emailed them again.No reply.So the guy I was dealing with,Colin had his cell number on the email so I called him. He said he was no longer working for them. Great. So I call Audiolabs and they now tell me they didn't look at it and it will take at least 2 more weeks until they can get to it. So now they have it about 5 weeks.Needless to say I am not too happy with them.Anyone else ever deal with them?