Reply to thread

Message

<blockquote data-quote="Brian Wynn" data-source="post: 130397" data-attributes="member: 113">Re: New Midas M32 ConsoleIts because the Midas Tech support team is the worst I have ever seen in my 20 years as a dealer in the industry (except for Kyle).&nbsp; Its very sad that the Behringer Tech support team and distribution have a better grip on the needs of the end user.&nbsp; I&#039;m not saying Behringer is good by any means but they are far far better than Midas has been since the acquisition.&nbsp; Maybe they are not as well funded as the Behringer team or maybe its a management issue I&#039;m not one to say but we all know that one thing is common with both brands.&nbsp; Once they show a product don&#039;t expect to get your hands on it for at least a year or more.I have many X32, a Pro series system and a M32 on order.&nbsp; I have had a hand full of changes I would like to see in both desks.&nbsp; I have made these requests and all have been meant by the X32 team with firmware updates every few months and non of them have been meant by the Midas team.&nbsp; No updates, No stock, only excuses is all I ever get out of Midas.&nbsp; I still love the desk and will continue to use it I just hope they start to get things done for the users soon.</blockquote>

[QUOTE="Brian Wynn, post: 130397, member: 113"] Re: New Midas M32 Console Its because the Midas Tech support team is the worst I have ever seen in my 20 years as a dealer in the industry (except for Kyle). Its very sad that the Behringer Tech support team and distribution have a better grip on the needs of the end user. I'm not saying Behringer is good by any means but they are far far better than Midas has been since the acquisition. Maybe they are not as well funded as the Behringer team or maybe its a management issue I'm not one to say but we all know that one thing is common with both brands. Once they show a product don't expect to get your hands on it for at least a year or more. I have many X32, a Pro series system and a M32 on order. I have had a hand full of changes I would like to see in both desks. I have made these requests and all have been meant by the X32 team with firmware updates every few months and non of them have been meant by the Midas team. No updates, No stock, only excuses is all I ever get out of Midas. I still love the desk and will continue to use it I just hope they start to get things done for the users soon. [/QUOTE]

Verification