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Junior Varsity
X32 Discussion
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<blockquote data-quote="Jason Bertok" data-source="post: 124072" data-attributes="member: 7712"><p>Re: Mute groups problem</p><p></p><p>Hi everyone. <span style="font-family: 'Helvetica Neue'"><span style="color: #4e4e54">Currently I have four problems with our X32, which we have had for 15 mos. </span></span></p><p></p><p><span style="font-family: 'Helvetica Neue'"><span style="color: #4e4e54">The small ones are 1) an LED has burned out on a channel meter and 2) a mute group button sticks so it is basically useless. </span></span></p><p><span style="font-family: 'Helvetica Neue'"><span style="color: #4e4e54">The two big ones are 3) the motor that moves the output side between layers is making noise when the level buttons are pushed (and it isn't always the same button that causes the noise) and 4) one of the output channel faders is not working (when switching btwn levels the fader doesn't move) and it feels rough, not smooth. My biggest concern is that that motor will fully give out and we won't be able to change layers.</span></span></p><p></p><p><span style="color: #4E4E54"><span style="font-family: 'Helvetica Neue'">Being a church, sending this out for repair will be a challenge, and potentially a huge disruption. We often use it during the week and always on both weekend days for four services, recording and broadcasting. </span></span></p><p><span style="color: #4E4E54"><span style="font-family: 'Helvetica Neue'"></span></span></p><p><span style="color: #4E4E54"><span style="font-family: 'Helvetica Neue'">Does anyone have experience with Behringer's service in the US, or know what their typical turn time is for repairs, and if there is an approval process for an RA? I do have it registered with them. Even if I overnighted the board to them, I'm skeptical that they could return it in time for the weekend,</span></span></p><p><span style="color: #4E4E54"><span style="font-family: 'Helvetica Neue'"></span></span></p><p><span style="color: #4E4E54"><span style="font-family: 'Helvetica Neue'">Thanks for any insight,</span></span></p><p><span style="color: #4E4E54"><span style="font-family: 'Helvetica Neue'">Jason</span></span></p></blockquote><p></p>
[QUOTE="Jason Bertok, post: 124072, member: 7712"] Re: Mute groups problem Hi everyone. [FONT=Helvetica Neue][COLOR=#4e4e54]Currently I have four problems with our X32, which we have had for 15 mos. [/COLOR][/FONT] [FONT=Helvetica Neue][COLOR=#4e4e54]The small ones are 1) an LED has burned out on a channel meter and 2) a mute group button sticks so it is basically useless. [/COLOR][/FONT] [FONT=Helvetica Neue][COLOR=#4e4e54]The two big ones are 3) the motor that moves the output side between layers is making noise when the level buttons are pushed (and it isn't always the same button that causes the noise) and 4) one of the output channel faders is not working (when switching btwn levels the fader doesn't move) and it feels rough, not smooth. My biggest concern is that that motor will fully give out and we won't be able to change layers.[/COLOR][/FONT] [COLOR=#4E4E54][FONT=Helvetica Neue]Being a church, sending this out for repair will be a challenge, and potentially a huge disruption. We often use it during the week and always on both weekend days for four services, recording and broadcasting. [/FONT][/COLOR] [COLOR=#4E4E54][FONT=Helvetica Neue]Does anyone have experience with Behringer's service in the US, or know what their typical turn time is for repairs, and if there is an approval process for an RA? I do have it registered with them. Even if I overnighted the board to them, I'm skeptical that they could return it in time for the weekend, Thanks for any insight, Jason[/FONT][/COLOR] [/QUOTE]
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