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<blockquote data-quote="Jason Bertok" data-source="post: 124101" data-attributes="member: 7712">Re: Mute groups problemHey Mitch, here is the correct information regarding the warranty of the X32.&nbsp; I have now been in contact with Behringer - the warranty people were great.&nbsp; They match shipping method, so if I overnight it, they will do the same.&nbsp; As long as the damage is not user caused (drop, spill etc.), which it isn&#039;t, the repairs I need will be covered under warranty.&nbsp; They are even checking on expediting the turn around (down from 5-6 days) so that we may effect the repairs between weekends.&nbsp; According to the warranty dept., any kind of failure is covered, which is what I was originally told. Robert, I&#039;d bet money its the motor.&nbsp; Its plain as day to hear it as soon as a layer button is pushed.&nbsp; As far as the mute button goes, we have a strict no food/beverage policy around the board, and only two of us use it.&nbsp; You could be right, but I kind of hope you aren&#039;t!&nbsp; The button started acting up within a month or two of when we got the desk, so we just stopped using it.&nbsp; Once I get the repairs done I&#039;ll post here again to let everyone know how it went and what all was wrong.</blockquote>

[QUOTE="Jason Bertok, post: 124101, member: 7712"] Re: Mute groups problem Hey Mitch, here is the correct information regarding the warranty of the X32. I have now been in contact with Behringer - the warranty people were great. They match shipping method, so if I overnight it, they will do the same. As long as the damage is not user caused (drop, spill etc.), which it isn't, the repairs I need will be covered under warranty. They are even checking on expediting the turn around (down from 5-6 days) so that we may effect the repairs between weekends. According to the warranty dept., any kind of failure is covered, which is what I was originally told. Robert, I'd bet money its the motor. Its plain as day to hear it as soon as a layer button is pushed. As far as the mute button goes, we have a strict no food/beverage policy around the board, and only two of us use it. You could be right, but I kind of hope you aren't! The button started acting up within a month or two of when we got the desk, so we just stopped using it. Once I get the repairs done I'll post here again to let everyone know how it went and what all was wrong. [/QUOTE]

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