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  • Mixtender 2

    Hi,

    I have a problem with the mixtender 2 app. I can't connect my ipad with my Pro 1 and normally it should be very easy but it just doesn't work. I use an airport as router so maybe I have to do something with the airport.
    Does somebody knows how to fix this problem?

    Thank you in advance,

    Max

  • #2
    Re: Mixtender 2

    I have the older iPad and can't run Mixtender 2 so I can't really help. But just a few things to check:

    Can you connect to the wireless access point with another computer?
    Double check that the acces point and iPad are on the same network and the subnet matches.
    Double check that the gateway is set properly and also on the correct network.
    Make sure Wi-Fi is set correctly on the iPad and if a password was used for the connection, that it is correct.
    Double check that the Pro 1 is on the same network and the server is running on the Pro 1.

    Just some thoughts....good luck.

    Comment


    • #3
      Re: Mixtender 2

      Hey Max,

      Im Kyle, the Tech Support Manager for MIDAS.
      I would be glad to assist in setting up the MIXTENDER 2 app.
      Feel free to PM or email me at
      [email protected]

      Best Regards,
      Kyle Chirnside
      Manager, Customer Technical Support Professional Division
      MUSIC Group
      MIDAS
      Last edited by Kyle Chirnside; 11-26-2013, 06:22 PM. Reason: changed signature and font, my bad

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      • #4
        Re: Mixtender 2

        Hello,

        Thank you al for the help! We have found the problem. We thought that we had to use a different IP for the ipad and for the pro 1 but you have to use the same one.


        Thx

        Max

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        • #5
          Re: Mixtender 2

          Originally posted by Max Stuurman View Post
          We thought that we had to use a different IP for the ipad and for the pro 1 but you have to use the same one.
          Errrr, you sure about that? Same subnet maybe, but not the same IP address, surely?

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          • #6
            Re: Mixtender 2

            Originally posted by Richard Mitton View Post
            Errrr, you sure about that? Same subnet maybe, but not the same IP address, surely?
            Yes but when you are in the settings from the pro 1 you have to select the DHCP and than the table gives his IP address and that address do you use on your Ipad.

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            • #7
              Re: Mixtender 2

              He probably means that is the IP address to which you tell Mixtender 2 to connect.

              That would make a lot more sense because obviously you can not have two devices on the same local network with the same IP address, AND you will need to tell the app where to go to connect.
              Danley Sound Labs - Amplifier Support
              Owner and operator at Burnt Orange Studios in Louisville, Mississippi

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              • #8
                Re: Mixtender 2

                I also cannot connect to my pro 1 console after putting ip in mixtender it say connect time out can anyone help
                Last edited by Thomas Bragg; 03-21-2015, 06:25 AM.

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                • #9
                  Re: Mixtender 2

                  Dear Thomas,

                  Check out this video, where we give step-by-step instructions for connecting Mixtender to a PRO Series console.
                  https://www.youtube.com/watch?v=G5UYwG6cQ8E

                  If you're still unable to connect please contact our CARE Professional team at [email protected] or PM me for further assistance.

                  Best,
                  Chase McKNIGHT
                  Specialist, Customer Experience, Engagement
                  MUSIC Group
                  MIDAS
                  Let's keep in touch, Chase McKnight Specialist, Community MUSIC MIDAS

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                  • #10
                    Re: Mixtender 2

                    Could it be that the iPad is ios 8.2 that it Is not connecting, also when the router is connected to my pro 1 it locks the console up until it is unplug

                    Comment


                    • #11
                      I'm also having trouble connecting. I did everything in the YouTube vid... Still nothing. I can take the same router and it connects to M32 before I can press connect, but I can't get it to connect to Pro1... Help!!! Had to mix a gig through headphones because I couldn't connect to Pro1

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