Anyone familiar with Line6 wireless guitar units and Presonus Q-mix over wifi issues?

Hello again!
I have made some big changes in the last couple of months and things are going better than I had hoped but there is an issue I am trying to track down.
About 2 months ago we jumped into the digital console thing with a StudioLive 24 and I have to say that the thing impresses me every time I use it. Just a couple weeks we moved to wireless IEMs for everyone – MiPro808s. I was amazed that the first night on the IEMs everyone but the lead singer used them all night. I kept the wedges on separate mixes on stage and expected the ears to be sort of an experiment. That same night most of the folks in the band were also chomping at the bit to try Q-Mix which lets them run their own monitor mix from an iPhone so I set up the wireless for it and figured we’d give it a shot. I also went ahead and put VSL Remote on an iPad so I could try that out too.
Everything worked – the iPad and iPhones connected to VSL and were able to run things but the iPhones kept disconnecting – the iPad was rock solid. The Musos kind of struggled with it – every time they wanted to make a change they had to connect first and sometimes they would get disconnected in the middle of what they were doing. Since it was the first night on ears and the first night with Q-Mix we didn’t spend much time with it. The next gig we spent a little more time at sound-check with Q-Mix and it seemed a bit more stable but still not rock solid. They played with it through the gig but it still wasn’t really usable.
After that I posted some questions on the Presonus forums and almost immediately received 2 replies asking if anyone in the band used Line6 for their wireless guitars. Sure enough both guitarists use Line6 and the Relay models are digital at 2.4GHz. just like wifi. One reply said that they had to stop using iPhones and Q-Mix altogether and the other guy said they dumped the Line6 stuff and went with analog wireless for the guitars. Looking deeper I found that apparently the iPhones and iPods, etc. are 802.11G devices which only use 2.4GHz but the iPads are dual band and can use 802.11n at 5GHz. If the issue is related to the Line6 gear, that could explain why the iPad is stable but the iPhones are not. The access point I’m using for this is an Apple Airport which is also dual band.
Our bass player spent an intimate evening with Google and came up with a wireless channel chart hoping that if we set everything to his chart the Line6 stuff and the iPhone wifi can coexist. The chart looks great but it assumes that what Line6 calls channel 1 coincides with what 802.11 calls channel 1. I am skeptical because although they both operate in the 2.4GHz spectrum they are 2 entirely different kinds of communication. The wifi for the iPhones is 2 way Ethernet (essentially) data traffic but the Line6 is 1 way streaming audio. Also Line6 isnt bound by the 802.11 standard since its not wifi.
So after all that the questions are;
Does anyone know if the Line6 channel numbers coincide with 802.11?
Has anyone dealt with this and found a solution?
Thanks all!
 
Re: Anyone familiar with Line6 wireless guitar units and Presonus Q-mix over wifi iss

Hello again!

About 2 months ago we jumped into the digital console thing with a StudioLive 24. Just a couple weeks we moved to wireless IEMs for everyone – MiPro808s. I was amazed that the first night on the IEMs everyone but the lead singer used them all night. I kept the wedges on separate mixes on stage and expected the ears to be sort of an experiment. That same night most of the folks in the band were also chomping at the bit to try Q-Mix which lets them run their own monitor mix from an iPhone so I set up the wireless for it and figured we’d give it a shot. I also went ahead and put VSL Remote on an iPad so I could try that out too.

Everything worked – the iPad and iPhones connected to VSL and were able to run things but the iPhones kept disconnecting – the iPad was rock solid. The Musos kind of struggled with it – every time they wanted to make a change they had to connect first and sometimes they would get disconnected in the middle of what they were doing. Since it was the first night on ears and the first night with Q-Mix we didn’t spend much time with it. The next gig we spent a little more time at sound-check with Q-Mix and it seemed a bit more stable but still not rock solid. They played with it through the gig but it still wasn’t really usable.

After that I posted some questions on the Presonus forums and almost immediately received 2 replies asking if anyone in the band used Line6 for their wireless guitars. Sure enough both guitarists use Line6 and the Relay models are digital at 2.4GHz. just like wifi. One reply said that they had to stop using iPhones and Q-Mix altogether and the other guy said they dumped the Line6 stuff and went with analog wireless for the guitars. Looking deeper I found that apparently the iPhones and iPods, etc. are 802.11G devices which only use 2.4GHz but the iPads are dual band and can use 802.11n at 5GHz. If the issue is related to the Line6 gear, that could explain why the iPad is stable but the iPhones are not.

The access point I’m using for this is an Apple Airport which is also dual band.

Our bass player spent an intimate evening with Google and came up with a wireless channel chart hoping that if we set everything to his chart the Line6 stuff and the iPhone wifi can coexist. The chart looks great but it assumes that what Line6 calls channel 1 coincides with what 802.11 calls channel 1. I am skeptical because although they both operate in the 2.4GHz spectrum they are 2 entirely different kinds of communication. The wifi for the iPhones is 2 way Ethernet (essentially) data traffic but the Line6 is 1 way streaming audio. Also Line6 isnt bound by the 802.11 standard since its not wifi.

So after all that the questions are:

1. Does anyone know if the Line6 channel numbers coincide with 802.11?

2. Has anyone dealt with this and found a solution?

Thanks all!

Paragraphs are good.
 
Re: Anyone familiar with Line6 wireless guitar units and Presonus Q-mix over wifi iss

Jeff said:
The access point I’m using for this is an Apple Airport which is also dual band.

Hi Jeff:

While the Apple AirPorts can "dual-band" in the since that they can output to either 2.4GHz or 5GHz, only the newest "Extreme" and "Time Capsule" models have simultaneous dual-band output capability. An inexpensive example of a true dual-band unit is the D-Link DIR-815RE. I just ordered a refurbished unit to experiment with.

Your Wi-Fi issue is fascinating and something we'll all need to learn how to manage as time goes on.

It is frustrating that even the latest iPhones and iPods cannot connect to 5GHz networks, but that's just the way it is. One possible, but expensive solution to your problem is to set your AirPort to broadcast at 5Ghz and buy more iPads or share the one you have.

I do not know if Line 6 digital wireless does or does not interfere with or receive interference from other 2.4GHz devices, but moving everything else to 5GHz certainly seems wise.
 
Last edited:
Re: Anyone familiar with Line6 wireless guitar units and Presonus Q-mix over wifi iss

Hi Jeff:

While the Apple AirPorts can "dual-band" in the since that they can output to either 2.4GHz or 5GHz, only the newest "Extreme" and "Time Capsule" models have simultaneous dual-band output capability. An inexpensive example of a true dual-band unit is the D-Link DIR-815RE. I just ordered a refurbished unit to experiment with.

Your Wi-Fi issue is fascinating and something we'll all need to learn how to manage as time goes on.

It is frustrating that even the latest iPhones and iPods cannot connect to 5GHz networks, but that's just the way it is. One possible, but expensive solution to your problem is to set your AirPort to broadcast at 5Ghz and buy more iPads or share the one you have.

I do not know if Line 6 digital wireless does or does not interfere with or receive interference from other 2.4GHz devices, but moving everything else to 5GHz certainly seems wise.

Sorry - I am using an Airport Extreme and the iPads connect at 5GHz. I am surprised that the iPhones are not 5GHz. compatible - even the 4s which does support 802.11n doesnt support 5GHz.!

Apparently Line6 is aware of the issues. Soon after posting this I got a response an another site telling me that they have released a firmware update for all of their 2.4GHz. stuff to address specifically the wifi issues.

Here is a link to the update info for the Relay series of guitar wirless:

Community: Relay G30/G50/G90 Device Firmware 2.0 Update

Apparently there is a device thats needed to do the update that my guitar players dont have so we are trying to work that out. If we can make it happen Ill post back about how it works.

Thanks!