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The phantom power on my Touchmix 30 is not working. Has anyone run into this problem and found a solution (other than sending it to QSC for repair)? I've tried searching unsuccessfully for a schematic. My next purchase will be with a company that is more forthcoming with such details.

Thanks for your reply. I did read and understand the entire post. But my concern is that this post seems to be the only source of information on this issue that I can find. And to be clear, my intent isn't to challenge anyone's character, but rather to authenticate the information before I...

Is there absolute certainty that the capacitors are reversed? Is it possible that the negative side of the caps connect to pin 2 of the XLR because the 48v originates from an external source and not the TM16? Has anyone obtained the official Service Bulletin from QSC on the capacitor issue...