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Re: At&t have brainless programmersI feel your pain. Went through the same thing trying to set up passwords last week. To top it all off, no matter how many times I called the number on my DSL bill, the call was routed to the ATT Wireless support number.Once you DO get through to a person, they will undoubtedly be the WRONG person! It took me 3 people via 2 separate phone calls to finally get the right one. On the plus side, everyone I talked to was as helpful as possible, and all were personable, friendly and apologized for not having the ability to help.
Re: At&t have brainless programmers
I feel your pain. Went through the same thing trying to set up passwords last week. To top it all off, no matter how many times I called the number on my DSL bill, the call was routed to the ATT Wireless support number.
Once you DO get through to a person, they will undoubtedly be the WRONG person! It took me 3 people via 2 separate phone calls to finally get the right one. On the plus side, everyone I talked to was as helpful as possible, and all were personable, friendly and apologized for not having the ability to help.