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Junior Varsity
Behringer iNUKE NU6000 amplifier
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<blockquote data-quote="Uli Behringer" data-source="post: 100295" data-attributes="member: 1604"><p>Re: Behringer iNUKE NU6000 amplifier</p><p></p><p>Dear David,</p><p></p><p>Thank you for your post.</p><p></p><p>As you can see from my earlier post #80, we have been forthcoming with an explanation how this issue is related to an initial production batch. </p><p></p><p>The problem is related to a defective diode which causes the intermittent on-off effect.</p><p></p><p>The fix is actually very simple and since we have our own Care Center in Tokyo, I suggest you contact them and allow them to help you. Our distributor Soundhouse will be more than happy to get you in touch and our Care organization will also contact you.</p><p></p><p>Just to be clear, all our products are 100% tested, and power amps, powered mixers, etc. additionally undergo stress-testing before they leave the factory. The reason why we have not seen this issue in the QA stage, is because the diode only fails later in the field. The part in question is a Schottky diode from International Rectifier, which is a very reputable US manufacturer which shows that quality issues can happen even with the best vendors.</p><p></p><p>Instead of applying QC stickers, we use serial numbers as data point which link to a sophisticated data management system. This is a far more reliable process to track a product's life cycle.</p><p></p><p>We will get your amp right so you can enjoy it like many thousands of other customers. In fact the NU6000 has become the best selling amp in the iNuke range and currently ranks number one at <a href="http://www.thomann.de/gb/amps_bigger_than_2000_w.html" target="_blank">Thomann</a>, Europe's largest retailer.</p><p></p><p>Thank you for your patience.</p><p></p><p>Warm regards</p><p></p><p>Uli</p></blockquote><p></p>
[QUOTE="Uli Behringer, post: 100295, member: 1604"] Re: Behringer iNUKE NU6000 amplifier Dear David, Thank you for your post. As you can see from my earlier post #80, we have been forthcoming with an explanation how this issue is related to an initial production batch. The problem is related to a defective diode which causes the intermittent on-off effect. The fix is actually very simple and since we have our own Care Center in Tokyo, I suggest you contact them and allow them to help you. Our distributor Soundhouse will be more than happy to get you in touch and our Care organization will also contact you. Just to be clear, all our products are 100% tested, and power amps, powered mixers, etc. additionally undergo stress-testing before they leave the factory. The reason why we have not seen this issue in the QA stage, is because the diode only fails later in the field. The part in question is a Schottky diode from International Rectifier, which is a very reputable US manufacturer which shows that quality issues can happen even with the best vendors. Instead of applying QC stickers, we use serial numbers as data point which link to a sophisticated data management system. This is a far more reliable process to track a product's life cycle. We will get your amp right so you can enjoy it like many thousands of other customers. In fact the NU6000 has become the best selling amp in the iNuke range and currently ranks number one at [URL="http://www.thomann.de/gb/amps_bigger_than_2000_w.html"]Thomann[/URL], Europe's largest retailer. Thank you for your patience. Warm regards Uli [/QUOTE]
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