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<blockquote data-quote="Joe Sanborn" data-source="post: 107774" data-attributes="member: 2062">Re: Behringer iNUKE NU6000 amplifierDear Guys,&nbsp;I wanted to update the forum community regarding posts related to Albert’s iNuke power amp.&nbsp; His situation was anything but a typical repair.&nbsp; The amplifier was purchased in the US and the customer had it shipped to the Caribbean (Dominica).&nbsp; Our warranty program only covers the unit in the country where the product was purchased, in this case the US.&nbsp; Our CARE people strive to help customers in 48 hours.&nbsp; In this situation, shipping the unit from his location would have cost $300.&nbsp; Obviously not an option for an amp that sells for $399.&nbsp; It took some time for the customer to furnish his receipt, which we received this week.&nbsp; We were able to send him the parts free of charge to his US ship-to address, which he can use to get a local service shop in his region to perform the repair.&nbsp;It is our top priority that our end-users get the most out of every MUSIC Group purchase.</blockquote>

[QUOTE="Joe Sanborn, post: 107774, member: 2062"] Re: Behringer iNUKE NU6000 amplifier Dear Guys, I wanted to update the forum community regarding posts related to Albert’s iNuke power amp. His situation was anything but a typical repair. The amplifier was purchased in the US and the customer had it shipped to the Caribbean (Dominica). Our warranty program only covers the unit in the country where the product was purchased, in this case the US. Our CARE people strive to help customers in 48 hours. In this situation, shipping the unit from his location would have cost $300. Obviously not an option for an amp that sells for $399. It took some time for the customer to furnish his receipt, which we received this week. We were able to send him the parts free of charge to his US ship-to address, which he can use to get a local service shop in his region to perform the repair. It is our top priority that our end-users get the most out of every MUSIC Group purchase. [/QUOTE]

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