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<blockquote data-quote="Steve Milner" data-source="post: 81865" data-attributes="member: 9">Re: Canada customs and duty information - venting&nbsp;&nbsp;I absolutely understand that everyone&#039;s experiences with each carrier will widely differ... Having shipped literally thousands of items over the years, using every available carrier I know of, I&#039;ve experienced issues, delays, lost &amp; broken items with each carrier I&#039;ve used. The USPS, and postal services around the globe are generally no better or worse then the private carriers in my experience, but they can be much more difficult to deal with (when) something does go wrong... again in my experience. &nbsp;&nbsp;When you&#039;re pushing a lot of volume in/out as a shipper, you&#039;re eventually going to run into a snag regardless of who you use and how much you pay for the service. Much like choosing an airline based on your past experience with them not having lost your bags in the previously... you may or may not continue that streak of good fortune. &nbsp;&nbsp;I prefer to choose a company these days that has a real (constantly updated) tracking system, and a personal rep that I can call when things go sideways. The USPS tracking system almost NEVER updates after you&#039;ve sent a package... often international packages arrive at their destination 7-10 days of transit time, without the tracking system EVER updating. This is simply unacceptable to me... I want tracking that actually TRACKS the package, even if it is stuck sitting at a sorting hub somewhere broken, I need to know that so I can deal with it in a timely manner.</blockquote>

[QUOTE="Steve Milner, post: 81865, member: 9"] Re: Canada customs and duty information - venting I absolutely understand that everyone's experiences with each carrier will widely differ... Having shipped literally thousands of items over the years, using every available carrier I know of, I've experienced issues, delays, lost & broken items with each carrier I've used. The USPS, and postal services around the globe are generally no better or worse then the private carriers in my experience, but they can be much more difficult to deal with (when) something does go wrong... again in my experience. When you're pushing a lot of volume in/out as a shipper, you're eventually going to run into a snag regardless of who you use and how much you pay for the service. Much like choosing an airline based on your past experience with them [I]not[/I] having lost your bags in the previously... you may or may not continue that streak of good fortune. I prefer to choose a company these days that has a real (constantly updated) tracking system, and a personal rep that I can call when things go sideways. The USPS tracking system almost NEVER updates after you've sent a package... often international packages arrive at their destination 7-10 days of transit time, without the tracking system EVER updating. This is simply unacceptable to me... I want tracking that actually TRACKS the package, even if it is stuck sitting at a sorting hub somewhere broken, I need to know that so I can deal with it in a timely manner. [/QUOTE]

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