Customer service

Jan 19, 2011
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Oslo, Norway, Norway
drbentsen.no
One of my SH-50s developed a crossover issue, and I contacted Danley sound labs asking for help. They quickly came up with a solution and shipped replacement parts to me on wednesday. Today(friday) I recived them here at my door.

This is customer service of a higher level than most Norwegian companies I deal with. Last time i ordered spare parts from a company located less than 40 km away from me it took them 3 weeks to deliver them. Danley is located approx. 7000 km away in another part of the world and they are still faster, I like that.


Thanks for your help :)