Dante controller hang

Rob Spence

Rob Spence

Senior
Jan 11, 2011
897
4
18
Boston Metro North West
www.lynxaudioservices.com
I sent in a report to Audinate but it is the weekend so, I thought I would ask here.

My rig is simple. LS9 with a pair of MY16 Dante cards to a gigabit wireless router/switch to a MacBook Pro using Reaper via Dante Virtual Soundcard.

I have been using this for over a year in this config with no problems. I apply patches to the Mac and I believe the Dante bits are up to date. I have not made any major upgrades to the Mac, still running Snow Leopard.

At a recent gig when starting Dante Controller it hung. It displayed the correct clock master but didn't display the whole normal screen and was unresponsive. A reboot did nothing. Audio was routed correctly but halfway though the night it stopped. I needed to reboot to get audio back.

Back at the shop I set it up and the Dante Controller is still hanging up.

Any suggestions?


Sent from my iPad HD
 
I am pleased to say I got a response from Audinate today.

"
Hello,

Thank you for contacting Audinate.

The last Apple update to Java broke their Java implementation, and that is what Dante Controller uses for it's Graphical User Interface front end. They discovered and fixed this issue, and replaced the update to the newer, fixed version. However, if you updated in the window of a few days before they fixed the update, you will not receive the fixed version. Please see the following message on the Apple Java developers mailing list that discusses the problem and how to manually install the fixed version of the update.

http://lists.apple.com/archives/java-dev/2013/Jun/msg00055.html
"

So, if you got hit like I did, the above is what is suggested. I will patch it this evening and report back.

Sent from my iPad HD
 
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