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<blockquote data-quote="Per SÃ¸vik" data-source="post: 98484" data-attributes="member: 1285">Re: Event Board Recording SNAFUHonestly, I&#039;d be embarrassed to even send a bill. Singers not singing into their mikes, performers switching off their transmitters, the feed being distorted by the camera crew setting wrong levels, all those things are outside the sound provider&#039;s control, but that didn&#039;t seem to be the case here, this sounded like someone that didn&#039;t know how to do their job. The client might not have been clear about what she wanted from a technical point of view, but when dealing with clients from the general public, one has to be aware of that. When providing a service to someone that can&#039;t be reasonably expected to know the details of their needs, it is up to the provider to make sure that the details are provided or at least discussed. The client might have gone to great expense getting the video produced, and the video is clearly ruined by the bad mix.</blockquote>

[QUOTE="Per SÃ¸vik, post: 98484, member: 1285"] Re: Event Board Recording SNAFU Honestly, I'd be embarrassed to even send a bill. Singers not singing into their mikes, performers switching off their transmitters, the feed being distorted by the camera crew setting wrong levels, all those things are outside the sound provider's control, but that didn't seem to be the case here, this sounded like someone that didn't know how to do their job. The client might not have been clear about what she wanted from a technical point of view, but when dealing with clients from the general public, one has to be aware of that. When providing a service to someone that can't be reasonably expected to know the details of their needs, it is up to the provider to make sure that the details are provided or at least discussed. The client might have gone to great expense getting the video produced, and the video is clearly ruined by the bad mix. [/QUOTE]

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