Klark Teknik DN 9340/ 9344 Helix

rick rubino

Freshman
Feb 3, 2017
2
0
0
Hi all,

New here,....

I'm trying to get a 9340/9344 rig up and running with the Elgar software. Additionally, I would like this rig to run with the STS of a Midas Legend 3000 console. ...BUT I'm having trouble getting my XP equipped PC to talk to the 9340 or the 9344 slaves. I don't yet have the files for the Legend console, so right now I'm not concerned about the console. But getting the graphs to communicate is what I need to accomplish.
My "Master" 9340 is a V.1.05. probably a virgin unit. I have files for upgrade all the way up to 4.10. But like I stated, I can't get communication happening. My RS-232 port works fine. I have checked the cables and they are fine too.

When I attempt to bring the unit(s) online, I get an error message, and if I run the 9340/44 memory extractor, I get a message stating the units are not able to sync.

Can anyone suggest anything? Or, should this system work so straightforward normally that if I'm having this kind of trouble with it, might I actually have a malfunctioning unit? .......Can anyone help me?

Thanks in advance,
-Rick