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Midas m32c issue
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<blockquote data-quote="Alexander Lane" data-source="post: 207748" data-attributes="member: 11430"><p>Dear Dave,</p><p></p><p>Please allow me to introduce myself; my name is Alexander and I am a Care Technician at MUSIC in KIDDERMINSTER UK where we service and manage spare parts for all MUSIC brands.</p><p></p><p>Since you are successfully pinging the unit, I suspect your Firewall is blocking the software from communicating with the device, try adding an exception or disabling and see if that helps.</p><p></p><p>If that does not help, would you be able to contact our technical support team to discuss the problem in more detail? You can reach us at <a href="mailto:careente@music-group.com">careente@music-group.com</a> on +1-702-800-8290 (US) or +44 1562 732299 (UK).</p></blockquote><p></p>
[QUOTE="Alexander Lane, post: 207748, member: 11430"] Dear Dave, Please allow me to introduce myself; my name is Alexander and I am a Care Technician at MUSIC in KIDDERMINSTER UK where we service and manage spare parts for all MUSIC brands. Since you are successfully pinging the unit, I suspect your Firewall is blocking the software from communicating with the device, try adding an exception or disabling and see if that helps. If that does not help, would you be able to contact our technical support team to discuss the problem in more detail? You can reach us at [EMAIL="careente@music-group.com"]careente@music-group.com[/EMAIL] on +1-702-800-8290 (US) or +44 1562 732299 (UK). [/QUOTE]
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