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<blockquote data-quote="John Roberts" data-source="post: 116153" data-attributes="member: 126">Re: New QSC Product - TouchMixI&#039;m not quite sure what that means (pretty inside?). Wozniak the original apple engineer and Job&#039;s partner in the early days of apple did some respectable design engineering. Apple is not remotely a value brand and their success is from &quot;pretty on the outside&quot; ID (industrial design) and surrounding a product with a complete eco-system (like music for the I-pod, etc).&nbsp; &nbsp; There are some subtle issues with the invisible to POS, inside the box engineering. I find really good value engineering can be elegant in it&#039;s simplicity. Design to facilitate service/repair is an incremental cost and investment in the long term cost of ownership that consumers at POS do not want to know about. Increasingly they do not want to pay for this future benefit at POS. I recall the difficulty my product manager for loudspeakers had selling the feature of field repairable drivers. It is never a good time to talk about future product failures, especially when SKUs are new sitting in a dealer&#039;s store. A difficult dance to communicate the value of the feature without drawing attention to the fact that drivers can and do fail.&nbsp; :-(JR</blockquote>

[QUOTE="John Roberts, post: 116153, member: 126"] Re: New QSC Product - TouchMix I'm not quite sure what that means (pretty inside?). Wozniak the original apple engineer and Job's partner in the early days of apple did some respectable design engineering. Apple is not remotely a value brand and their success is from "pretty on the outside" ID (industrial design) and surrounding a product with a complete eco-system (like music for the I-pod, etc). There are some subtle issues with the invisible to POS, inside the box engineering. I find really good value engineering can be elegant in it's simplicity. Design to facilitate service/repair is an incremental cost and investment in the long term cost of ownership that consumers at POS do not want to know about. Increasingly they do not want to pay for this future benefit at POS. I recall the difficulty my product manager for loudspeakers had selling the feature of field repairable drivers. It is never a good time to talk about future product failures, especially when SKUs are new sitting in a dealer's store. A difficult dance to communicate the value of the feature without drawing attention to the fact that drivers can and do fail. :-( JR [/QUOTE]

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