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<blockquote data-quote="Ivan Beaver" data-source="post: 35368" data-attributes="member: 30">Re: Outdoor System under powered ?You can always give them the higher bid service, just not the gear.If you quote a 24 can light show 2 monitor mixes and a 24 channel FOH,and they expect you to show up with 48 cans, 12 monitor mixes and a 48 channel FOH, then you simply point out to them that if they wanted that level of service they should have signed the higher quote.When I travel and book a mid size car, I don&#039;t show up at the rental counter and expect them to give me the luxury model for the same money.&nbsp; Although it has happened <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile&nbsp; &nbsp; :)"&nbsp; data-smilie="1"data-shortname=":)" /> because that is all they had.&nbsp; Same thing with a rental system, if your smaller console if booked (and that is all they paid for), then showing up with a larger model is not a problem-of course untill the next time they &quot;expect&quot; you to bring out the larger console-but that is THEIR problem-not yours.Your job is to provide what is in the CONTRACT-not what the the promoter &quot;thinks&quot; you will bring-&quot;just because&quot;.The other part of the equation is figuring out what is really needed/expected.&nbsp; Yes your gear may be better-but you also need to provide it at a price that the buyer is willing to pay.&nbsp; If all you have is a 48 channel console and what they need is a 24 or 32, then you either need to drop your rate-or buy more gear to meet specific sizes-or let somebody else do the gig.Yeah it is hard to have these situations-but the thing to take away from it is a learning moment.And sometimes a different provider is choosen for reasons that just don&#039;t make sense-such as maybe the other guy had better &quot;smoke&quot; than you did.I actually lost a number of gigs back in the 80&#039;s when I was providing better gear-for the same price-and better service (or so I thought), until I was informed by my competion that part of the reasons they got the gig and I didn&#039;t, was that they would go party with the band after the gig.&nbsp; I had to get back home and get some sleep, because I had another gig the next day.But in those cases the customer was more &quot;comfortable&quot; with my competition than with me.&nbsp; Whatever.&nbsp; You never know what makes different people &quot;tick&quot;.</blockquote>

[QUOTE="Ivan Beaver, post: 35368, member: 30"] Re: Outdoor System under powered ? You can always give them the higher bid service, just not the gear. If you quote a 24 can light show 2 monitor mixes and a 24 channel FOH,and they expect you to show up with 48 cans, 12 monitor mixes and a 48 channel FOH, then you simply point out to them that if they wanted that level of service they should have signed the higher quote. When I travel and book a mid size car, I don't show up at the rental counter and expect them to give me the luxury model for the same money. Although it has happened :) because that is all they had. Same thing with a rental system, if your smaller console if booked (and that is all they paid for), then showing up with a larger model is not a problem-of course untill the next time they "expect" you to bring out the larger console-but that is THEIR problem-not yours. Your job is to provide what is in the CONTRACT-not what the the promoter "thinks" you will bring-"just because". The other part of the equation is figuring out what is really needed/expected. Yes your gear may be better-but you also need to provide it at a price that the buyer is willing to pay. If all you have is a 48 channel console and what they need is a 24 or 32, then you either need to drop your rate-or buy more gear to meet specific sizes-or let somebody else do the gig. Yeah it is hard to have these situations-but the thing to take away from it is a learning moment. And sometimes a different provider is choosen for reasons that just don't make sense-such as maybe the other guy had better "smoke" than you did. I actually lost a number of gigs back in the 80's when I was providing better gear-for the same price-and better service (or so I thought), until I was informed by my competion that part of the reasons they got the gig and I didn't, was that they would go party with the band after the gig. I had to get back home and get some sleep, because I had another gig the next day. But in those cases the customer was more "comfortable" with my competition than with me. Whatever. You never know what makes different people "tick". [/QUOTE]

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