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Parts availability: How to destroy a brand
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<blockquote data-quote="Charlie Zureki" data-source="post: 17040" data-attributes="member: 153"><p>Re: Parts availability: How to destroy a brand</p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p> Hello, </p><p></p><p> No disrespect intended, but, quantity is the issue. You're probably not big enough of a customer to shake the manufacturer(s) up. Fairly common in the Electronics industry.</p><p></p><p></p><p></p><p> Somewhere, someone reasoned: If they're a big customer, they can wait longer lead times, they'll have spare (complete) units, and, they'll also have spare replacement parts that tend to have higher failure rates (Drivers, Cone Kits, etc..)</p><p></p><p></p><p></p><p> Also...this same thought of: the customer should buy spare components and complete units as spares, even if they're a small company. (even more critical to smaller companies)</p><p></p><p></p><p></p><p> On many dated products, they have longer lead times on replacement parts sometimes trying to force an ''unexpected sale'' on more current product. (when the customer can't wait)</p><p></p><p></p><p></p><p> Then there's the other factors: parts made in other Countries, long transport times, batching, etc...</p><p></p><p></p><p></p><p> Sales forecasting is art combined with science, and sometimes their numbers are off. </p><p></p><p></p><p></p><p></p><p></p><p> Cheers,</p><p></p><p> Hammer</p><p></p><p></p><p></p><p> ps. if they're critical parts, buy two!</p></blockquote><p></p>
[QUOTE="Charlie Zureki, post: 17040, member: 153"] Re: Parts availability: How to destroy a brand Hello, No disrespect intended, but, quantity is the issue. You're probably not big enough of a customer to shake the manufacturer(s) up. Fairly common in the Electronics industry. Somewhere, someone reasoned: If they're a big customer, they can wait longer lead times, they'll have spare (complete) units, and, they'll also have spare replacement parts that tend to have higher failure rates (Drivers, Cone Kits, etc..) Also...this same thought of: the customer should buy spare components and complete units as spares, even if they're a small company. (even more critical to smaller companies) On many dated products, they have longer lead times on replacement parts sometimes trying to force an ''unexpected sale'' on more current product. (when the customer can't wait) Then there's the other factors: parts made in other Countries, long transport times, batching, etc... Sales forecasting is art combined with science, and sometimes their numbers are off. Cheers, Hammer ps. if they're critical parts, buy two! [/QUOTE]
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