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Parts availability: How to destroy a brand
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<blockquote data-quote="Randy Frierson" data-source="post: 17143" data-attributes="member: 251"><p>Re: Parts availability: How to destroy a brand</p><p></p><p>we just started a company (Insight Led Lighting) where we import our brand of moving lights/leds and our initial order was almost 50/50 of merchandise and spare parts..service is everything, customers must have their gear working not waiting for parts in a repair facility..we have so much equipment we have to have a dedicated electronics bench tech...times are tough....</p></blockquote><p></p>
[QUOTE="Randy Frierson, post: 17143, member: 251"] Re: Parts availability: How to destroy a brand we just started a company (Insight Led Lighting) where we import our brand of moving lights/leds and our initial order was almost 50/50 of merchandise and spare parts..service is everything, customers must have their gear working not waiting for parts in a repair facility..we have so much equipment we have to have a dedicated electronics bench tech...times are tough.... [/QUOTE]
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