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Phonic WM-SYS4-863 legal?
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<blockquote data-quote="Mike Caldwell" data-source="post: 80626" data-attributes="member: 170"><p>Re: Phonic WM-SYS4-863 legal?</p><p></p><p>Good luck getting any info from Phonic! After trying to help a friend with a blown up amp in a Phonic powered speaker I am convinced that Phonic has the worst customer service period! I could not get any direct phone contact info, after filling out the customer contact form on the website it was weeks later till I got a generic response. Told them what I was looking for, schematic, parts, replacement board, etc. another couple weeks passed, explained it all again in the next message that I received. Finally after about three months got the message that no replacement modules were available in the US but they would give me one if I paid the shipping via UPS from China. The UPS shipping cost for the amp module from China was going to be more than the entire speaker is worth. </p><p></p><p>So it does not surprise me that Phonic is trying to sell illegal RF equipment in the US, but really should anyone be surprised!</p></blockquote><p></p>
[QUOTE="Mike Caldwell, post: 80626, member: 170"] Re: Phonic WM-SYS4-863 legal? Good luck getting any info from Phonic! After trying to help a friend with a blown up amp in a Phonic powered speaker I am convinced that Phonic has the worst customer service period! I could not get any direct phone contact info, after filling out the customer contact form on the website it was weeks later till I got a generic response. Told them what I was looking for, schematic, parts, replacement board, etc. another couple weeks passed, explained it all again in the next message that I received. Finally after about three months got the message that no replacement modules were available in the US but they would give me one if I paid the shipping via UPS from China. The UPS shipping cost for the amp module from China was going to be more than the entire speaker is worth. So it does not surprise me that Phonic is trying to sell illegal RF equipment in the US, but really should anyone be surprised! [/QUOTE]
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