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<blockquote data-quote="TJ Cornish" data-source="post: 51184" data-attributes="member: 162">Re: Seems like Uli is attempting to clean up his image...I present those as dominant image problems, not necessarily as given; but as you often say - &quot;The customer is always right, even when they&#039;re wrong&quot;, so I&#039;m not sure it makes any difference.&nbsp; I agree that the best way to address these is confronting those in an open forum.&nbsp; Only being willing to entertain softball questions makes no progress in this direction.&nbsp; I do agree that there are ways to moderate the emotion and that it is desirable to do so, however not acknowledging that they are there just rubs salt.&nbsp; Yamaha and JBL/Harmon are interesting examples of fairly healthy companies that still somehow manage to make good pro level stuff without going bankrupt every 5 years.&nbsp; I don&#039;t know the relative size of them compared to Music Group, but it does seem to suggest that it can be done.</blockquote>

[QUOTE="TJ Cornish, post: 51184, member: 162"] Re: Seems like Uli is attempting to clean up his image... I present those as dominant image problems, not necessarily as given; but as you often say - "The customer is always right, even when they're wrong", so I'm not sure it makes any difference. I agree that the best way to address these is confronting those in an open forum. Only being willing to entertain softball questions makes no progress in this direction. I do agree that there are ways to moderate the emotion and that it is desirable to do so, however not acknowledging that they are there just rubs salt. Yamaha and JBL/Harmon are interesting examples of fairly healthy companies that still somehow manage to make good pro level stuff without going bankrupt every 5 years. I don't know the relative size of them compared to Music Group, but it does seem to suggest that it can be done. [/QUOTE]

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