Sennheizer Ew100 Turning off by itself

[Horace the Bold]

My Sennheizer Ew100 series wireless mic keeps turning off all by itself. The moment you speak into it it shuts of, but it will remain on as long as you do not speak into it. What could be the problem here? I live in Jamaica and it doesn't seem like we have a dealer here to service it, I usually send it to Florida for repairs (at a high cost) but I don't want to have to use that option if it is a program solution or other simple fix.

 

[Mike Caldwell]

Just a thought, what kind of batteries are you using? Have you tried different and new batteries?

 

[Ben Lawrence]

I have at one point or another had about 30 of these systems without this issue showing up.
Im guessing you have a problem that will require a factory fix.
As a side note we all use out real names on this forum. You will need to change if you want to post on here.

 

[Horace the Bold]

Mike,

Thanks for responding.

I use the standard AA batteries (Duracell only), and yes I have replaced the batteries with brand new ones.

 

[Horace the Bold]

Ben Lawrence,

How do I change the name to my real name? I tried the editing options but I'm not finding an option there.

 

[David Morison]

Ben Lawrence,

How do I change the name to my real name? I tried the editing options but I'm not finding an option there.

https://soundforums.net/help?faq=so..._forums_network#sound_forums_network/realname

Took a while to find it, to be fair.

 

[Ben Lawrence]

They do have a 2 year limited warranty.
The one time I did have to contact them about a broken switch on a g2 series mic they sent me a couple free. Guessing the process is going to be a pain coming from JA though.