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<blockquote data-quote="Hal Harrison" data-source="post: 3347" data-attributes="member: 1052">Hello all,I had a Shure SLX1 bodypack which was in need of repair. I sent it off to Shure (first time I have used Shure repair as all my other wireless systems have been AT and my AT service experience has always been top notch and very affordable) and a few days later Shure emailed me a quote for over $120 to repair the body pack. I asked them what was wrong with the pack and they told me that before they would even look at it they had to get me to authorize the $120 repair charge. I found this to be ridiculous since you can basically purchase a new SLX1 for that price and thus asked them to ship the unit back to me. Needless to say, I was not very impressed with their service on this first experience especially since I have had such great experiences with AT throughout the years. Has anyone else encountered any Shure&#039;s service experiences similar to this?Thanks, and I look forward to an open conversation,Hal Harrison</blockquote>

[QUOTE="Hal Harrison, post: 3347, member: 1052"] Hello all, I had a Shure SLX1 bodypack which was in need of repair. I sent it off to Shure (first time I have used Shure repair as all my other wireless systems have been AT and my AT service experience has always been top notch and very affordable) and a few days later Shure emailed me a quote for over $120 to repair the body pack. I asked them what was wrong with the pack and they told me that before they would even look at it they had to get me to authorize the $120 repair charge. I found this to be ridiculous since you can basically purchase a new SLX1 for that price and thus asked them to ship the unit back to me. Needless to say, I was not very impressed with their service on this first experience especially since I have had such great experiences with AT throughout the years. Has anyone else encountered any Shure's service experiences similar to this? Thanks, and I look forward to an open conversation, Hal Harrison [/QUOTE]

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