SI3 Expression - the Gains/Trim are not responding.....

We got a Soundcraft SI3 Expression about 3 weeks ago. Everything has been going fine, till today - all of the sudden, the TRIM does not do anything. If you adjust the faders up or down, we get volume change, but if you turn the TRIM, nothing changes. I have the TRIM all of the way up and the fader all the way up - the mic should be SCREAMING, but it isn't. What is happening? I have rebooted, checked cables, etc. Nothing works. I don't know what happened - everything was fine 3 days ago. HELP!!!
 
Re: SI3 Expression - the Gains/Trim are not responding.....

Select the channel and adjust TRIM individually on channel strip?
Did you select TRIM on the "encoder select" area?
Firmware update recently?
Load a blank showfile and adjust there?
Reset console?
 
Re: SI3 Expression - the Gains/Trim are not responding.....

We got a Soundcraft SI3 Expression about 3 weeks ago. Everything has been going fine, till today - all of the sudden, the TRIM does not do anything. If you adjust the faders up or down, we get volume change, but if you turn the TRIM, nothing changes. I have the TRIM all of the way up and the fader all the way up - the mic should be SCREAMING, but it isn't. What is happening? I have rebooted, checked cables, etc. Nothing works. I don't know what happened - everything was fine 3 days ago. HELP!!!

Are you sure you did not hit the FILT or PAN button to the right of the encoders? This would result in this behavior.

Michael
 
Re: SI3 Expression - the Gains/Trim are not responding.....

Also make sure you are not adjusting gain while in a "mix" send, only when on the L/R layer