Normal
I'm assuming the audio is delayed, the delay is because of processing and converting it needs to go through before you hear it,so you just need to find a way to delay the video so it lines up. Alot of TVs fave a function in the menu to achieve this, but if you're not getting it from the TV, then maybe the amp has it. In the past, if I recall, the problem was when getting audio straight from the DVD, cable box, etc., if it was analog, it was faster than the video because it wasn't needing any processing. Maybe you need to experiment with where you extract the audio from to get the right timing if you don't have a delay function. Also it may never quite match if you're on Bluetooth and she's on the other since the Bluetooth alone is probably giving at least some delay.
I'm assuming the audio is delayed, the delay is because of processing and converting it needs to go through before you hear it,
so you just need to find a way to delay the video so it lines up. Alot of TVs fave a function in the menu to achieve this, but if you're not getting it from the TV, then maybe the amp has it. In the past, if I recall, the problem was when getting audio straight from the DVD, cable box, etc., if it was analog, it was faster than the video because it wasn't needing any processing. Maybe you need to experiment with where you extract the audio from to get the right timing if you don't have a delay function. Also it may never quite match if you're on Bluetooth and she's on the other since the Bluetooth alone is probably giving at least some delay.