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Junior Varsity
Uli Behringer of The Music Group Q&A
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<blockquote data-quote="Joe Sanborn" data-source="post: 115097" data-attributes="member: 2062"><p>Re: Uli Behringer of The Music Group Q&A</p><p></p><p></p><p></p><p>Dear Mark,</p><p></p><p>We currently do not have plans to offer a cross-ship repair program, as we don’t have product available for this purpose. In the event a product needs service, we provide the following options:</p><p>- Customer ships unit to us and we will repair with a one-day turnaround time in most cases.</p><p>- Customer can stop by our CARE facility in Las Vegas and have it repaired on the spot.</p><p>- Customer can bring it to a local authorized service center. You can contact CARE to find the closest one to you.</p><p></p><p>You can contact our CARE department via email at <a href="mailto:care@music-group.com">care@music-group.com</a>, or by phone at 702-800-8290 in the US or +44 1562 732290 in the UK.</p></blockquote><p></p>
[QUOTE="Joe Sanborn, post: 115097, member: 2062"] Re: Uli Behringer of The Music Group Q&A Dear Mark, We currently do not have plans to offer a cross-ship repair program, as we don’t have product available for this purpose. In the event a product needs service, we provide the following options: - Customer ships unit to us and we will repair with a one-day turnaround time in most cases. - Customer can stop by our CARE facility in Las Vegas and have it repaired on the spot. - Customer can bring it to a local authorized service center. You can contact CARE to find the closest one to you. You can contact our CARE department via email at [email]care@music-group.com[/email], or by phone at 702-800-8290 in the US or +44 1562 732290 in the UK. [/QUOTE]
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Uli Behringer of The Music Group Q&A
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