Re: Uli Behringer of The Music Group Q&A
Uli,
When they were first introduced I bought a pile (30-40) DEQ2496's as they were the cheapest way to give an entry level installation some amount of system tuning.
Of those, we had about a 20-25% failure rate, mostly within the first year. as they were under warranty you guys graciously repaired or replaced all of them, but in the install business, and with our average customer being about 2h away we need something that just doesn't fail in the first place..
I was surprised to see the DEQ2496 still for sale and have to assume that they are no longer failing at the same rate. can you tell us what the MTBF is now vs the first few years? and what specifically you've done with this model to work on that?
I'm trying to be specific here because it's really easy to throw out blanket statements saying that everything is better now, but I want some real numbers that relate to something that I have first-hand knowledge of
Just because I bought a new table saw doesn't automatically mean that every speaker I build will sound better..
FWIW the DEQ still looks like the cheapest way for me to add some password protected EQ to a simple system, but its really hard to even consider given the history.
Jason
