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<blockquote data-quote="Jason Lavoie" data-source="post: 51281" data-attributes="member: 159">Re: Uli Behringer of The Music Group Q&amp;AUli,Thank you very much for your reply. and as others have mentioned, thank you for putting yourself out there in a public forum.my only skepticism (and the reason I wanted numbers straight from your records) is that when someone like me complains directly to Behringer and gets replacements around the traditional returns system those obviously don&#039;t get counted by the company who originally sold me the goods. the vendor who sold them to me only saw the first bunch of failures and then later I had bypassed them, so their records would still show a decently low return rate.Although I don&#039;t doubt Thomann&#039;s numbers, they might not be the whole picture.Certainly these are statistics that you keep track of for your own purposes (I hope!) and if the trend is toward better reliability then I figured you wouldn&#039;t mind sharing?Thanks againJason</blockquote>

[QUOTE="Jason Lavoie, post: 51281, member: 159"] Re: Uli Behringer of The Music Group Q&A Uli, Thank you very much for your reply. and as others have mentioned, thank you for putting yourself out there in a public forum. my only skepticism (and the reason I wanted numbers straight from your records) is that when someone like me complains directly to Behringer and gets replacements around the traditional returns system those obviously don't get counted by the company who originally sold me the goods. the vendor who sold them to me only saw the first bunch of failures and then later I had bypassed them, so their records would still show a decently low return rate. Although I don't doubt Thomann's numbers, they might not be the whole picture. Certainly these are statistics that you keep track of for your own purposes (I hope!) and if the trend is toward better reliability then I figured you wouldn't mind sharing? Thanks again Jason [/QUOTE]

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