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Junior Varsity
Uli Behringer of The Music Group Q&A
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<blockquote data-quote="Andrew Prince" data-source="post: 60418" data-attributes="member: 1808"><p>Re: Uli Behringer of The Music Group Q&A</p><p></p><p></p><p></p><p>Hi Uli!</p><p></p><p>I see from other posts that someone already beat me to the suggestion of releasing the original 'complicated' manual for us technical people to devour. All I would add to that suggestion is, mark it accordingly (technical reference manual?) and release it as a marketing piece for the forum. At the end of the day, your best customers will read everything you release and buy everything you make. Giving them more is positive, not negative. In fact, I bet if you printed it up as a physical manual and stuck a £30.00 price tag on it, people would buy it from your website direct. That's pure profit! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>My other suggestion is to go one further. You've actively engaged the worldwide user community and I'd say you've been rather successful at that, judging by the replies you're getting. The X32 and indeed your other products will be used in ways you've not thought of and so why don't you leaverage the community by organising a loose team to write an 'open' manual for the X32? It's a complex product and the users will no doubt come up with some significant and interesting ideas. All you have to do is co-ordinate them into a single document and keep it consistent. No disrespect to your engineers and technical authors intended here, but innovation happens automatically in an 'open' and dynamic forum.</p><p></p><p>If you really need anymore convincing of the power of community, speak to your fellow German, Bernd at Egosoft.</p><p></p><p>Kind regards, Andrew</p><p><a href="http://www.mama-genesis.co.uk" target="_blank">Mama - The UKs 'all era' Genesis tribute band!</a></p><p><a href="http://www.carillonvideo.co.uk" target="_blank">Carillon Video - Professional Wedding Videographer & Wedding Video Production Services in Bolton, Manchester & all over the UK</a></p></blockquote><p></p>
[QUOTE="Andrew Prince, post: 60418, member: 1808"] Re: Uli Behringer of The Music Group Q&A Hi Uli! I see from other posts that someone already beat me to the suggestion of releasing the original 'complicated' manual for us technical people to devour. All I would add to that suggestion is, mark it accordingly (technical reference manual?) and release it as a marketing piece for the forum. At the end of the day, your best customers will read everything you release and buy everything you make. Giving them more is positive, not negative. In fact, I bet if you printed it up as a physical manual and stuck a £30.00 price tag on it, people would buy it from your website direct. That's pure profit! :-) My other suggestion is to go one further. You've actively engaged the worldwide user community and I'd say you've been rather successful at that, judging by the replies you're getting. The X32 and indeed your other products will be used in ways you've not thought of and so why don't you leaverage the community by organising a loose team to write an 'open' manual for the X32? It's a complex product and the users will no doubt come up with some significant and interesting ideas. All you have to do is co-ordinate them into a single document and keep it consistent. No disrespect to your engineers and technical authors intended here, but innovation happens automatically in an 'open' and dynamic forum. If you really need anymore convincing of the power of community, speak to your fellow German, Bernd at Egosoft. Kind regards, Andrew [URL="http://www.mama-genesis.co.uk"]Mama - The UKs 'all era' Genesis tribute band![/URL] [URL="http://www.carillonvideo.co.uk"]Carillon Video - Professional Wedding Videographer & Wedding Video Production Services in Bolton, Manchester & all over the UK[/URL] [/QUOTE]
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