Log in
Register
Home
Forums
New posts
Search forums
What's new
New posts
New profile posts
Latest activity
News
Members
Current visitors
New profile posts
Search profile posts
Features
Log in
Register
Search
Search titles only
By:
Search titles only
By:
New posts
Search forums
Menu
Install the app
Install
Reply to thread
Home
Forums
Pro Audio
Junior Varsity
WARNING! about Behringer warranty
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="Luke Robinson" data-source="post: 10882" data-attributes="member: 853"><p>I have been singing the praises of the X32 for a while now both Publicly (on this and other forums) and privately with my friends in the Biz. I still love the console, I have 4 of them in various forms right now, and can't say enough about the value that they provide for my company.</p><p></p><p>However I just found out the hard way that if you do not register your product within 90 days of purchase, you forfeit the 3 year warranty that is so heavily advertised for this product. I have an X32 with a dead power supply and was basically told by Behringer Support that I was SOL. Not only would i loose the rental income that i have it reserved for in the next 2 weeks, but they would not be repairing it under warranty. I fought my way into getting it fixed this time but I was told it was one time only, that the warranty on my 1.3 year old board is now over... </p><p></p><p>I hate to be negative, but I feel like in the sprit of trying to help others out on this forum I should share my experience. I am probably sitting on $10,000 worth of Behringer product that is now uncovered.</p><p></p><p>Needless to say it doesn't make me feel as warm and fuzzy about them as I did a few days ago. I am loosing 2 weeks worth of rental income, and apparently now if anything else were to happen to any of my other consoles I will again be SOL.</p><p></p><p>Rant over,</p><p>thanks for reading</p><p></p><p>Luke</p></blockquote><p></p>
[QUOTE="Luke Robinson, post: 10882, member: 853"] I have been singing the praises of the X32 for a while now both Publicly (on this and other forums) and privately with my friends in the Biz. I still love the console, I have 4 of them in various forms right now, and can't say enough about the value that they provide for my company. However I just found out the hard way that if you do not register your product within 90 days of purchase, you forfeit the 3 year warranty that is so heavily advertised for this product. I have an X32 with a dead power supply and was basically told by Behringer Support that I was SOL. Not only would i loose the rental income that i have it reserved for in the next 2 weeks, but they would not be repairing it under warranty. I fought my way into getting it fixed this time but I was told it was one time only, that the warranty on my 1.3 year old board is now over... I hate to be negative, but I feel like in the sprit of trying to help others out on this forum I should share my experience. I am probably sitting on $10,000 worth of Behringer product that is now uncovered. Needless to say it doesn't make me feel as warm and fuzzy about them as I did a few days ago. I am loosing 2 weeks worth of rental income, and apparently now if anything else were to happen to any of my other consoles I will again be SOL. Rant over, thanks for reading Luke [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Pro Audio
Junior Varsity
WARNING! about Behringer warranty
Top
Bottom
Sign-up
or
log in
to join the discussion today!