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The Basement
What To Do?
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<blockquote data-quote="Jeff Stevens" data-source="post: 2004" data-attributes="member: 236"><p>Hi,</p><p></p><p>I have a quick question of the "what would you do" nature. </p><p></p><p>The theatre I work for bought a pair of used speakers from a seller on eBay. This seller owns a sound production company in Alabama, so it seemed on the up and up. They were advertised in excellent condition so we decided that we would buy them with a credit card through PayPal. The speakers were delivered last Wednesday and we attempted to install them on Saturday. When we turned them on for the first time, we noticed that one of the speakers did not sound right in the high frequencies. The seller claimed that they were working when they sent them out. After talking with him, he agreed that we would let the manufacturer be the judge and evaluate them. </p><p></p><p>I contacted the manufacturer and they evaluated the speakers and found that it had a damaged driver. Because we are in tech this week and there is a significant time crunch, we went ahead and authorized repairs to the speakers with the expectation that the seller would reimburse us. He initially refused, claiming they were tested before they were sent out. He could not provide the traces of the test and eventually offered to pay for half. I think he should pay for it all, as the speakers were well packed and the damage was physical and could not have been caused simply by over driving them.</p><p></p><p>His current line is that if I refuse his offer, I should take it up with eBay. Any suggestions?</p><p></p><p>~Jeff</p></blockquote><p></p>
[QUOTE="Jeff Stevens, post: 2004, member: 236"] Hi, I have a quick question of the "what would you do" nature. The theatre I work for bought a pair of used speakers from a seller on eBay. This seller owns a sound production company in Alabama, so it seemed on the up and up. They were advertised in excellent condition so we decided that we would buy them with a credit card through PayPal. The speakers were delivered last Wednesday and we attempted to install them on Saturday. When we turned them on for the first time, we noticed that one of the speakers did not sound right in the high frequencies. The seller claimed that they were working when they sent them out. After talking with him, he agreed that we would let the manufacturer be the judge and evaluate them. I contacted the manufacturer and they evaluated the speakers and found that it had a damaged driver. Because we are in tech this week and there is a significant time crunch, we went ahead and authorized repairs to the speakers with the expectation that the seller would reimburse us. He initially refused, claiming they were tested before they were sent out. He could not provide the traces of the test and eventually offered to pay for half. I think he should pay for it all, as the speakers were well packed and the damage was physical and could not have been caused simply by over driving them. His current line is that if I refuse his offer, I should take it up with eBay. Any suggestions? ~Jeff [/QUOTE]
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