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The Basement
What To Do?
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<blockquote data-quote="Silas Pradetto" data-source="post: 32830" data-attributes="member: 34"><p>Re: What To Do?</p><p></p><p>You said they were well packed, but what does that mean? If they were thrown off a loading dock 3 times, it probably won't matter how well they're packed. If the damage is physical, it could be due to shipping, and in that case, it's no one's fault, provided they were packed reasonably well. What condition were the boxes in when you received them? Did you keep the packing? </p><p></p><p>I used to sell a lot on eBay, and got pretty annoyed with the trigger-finger negative feedback people. They wouldn't even bother to contact me about a problem, when most of the time it was out of my hands, they would just leave negative and hurt my reputation for something I couldn't have done anything to prevent (but could have helped them fix, if they had just asked!)</p><p></p><p>One thing that majorly sucks with Paypal is that you can open a dispute and send the speakers back, and the seller is <em>forced </em>to refund the money, often including return shipping. All you need is proof of shipment and the bill.</p></blockquote><p></p>
[QUOTE="Silas Pradetto, post: 32830, member: 34"] Re: What To Do? You said they were well packed, but what does that mean? If they were thrown off a loading dock 3 times, it probably won't matter how well they're packed. If the damage is physical, it could be due to shipping, and in that case, it's no one's fault, provided they were packed reasonably well. What condition were the boxes in when you received them? Did you keep the packing? I used to sell a lot on eBay, and got pretty annoyed with the trigger-finger negative feedback people. They wouldn't even bother to contact me about a problem, when most of the time it was out of my hands, they would just leave negative and hurt my reputation for something I couldn't have done anything to prevent (but could have helped them fix, if they had just asked!) One thing that majorly sucks with Paypal is that you can open a dispute and send the speakers back, and the seller is [I]forced [/I]to refund the money, often including return shipping. All you need is proof of shipment and the bill. [/QUOTE]
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