Hey guys.
One of my clients is a Wild Wing who got an X32 Compact and an digital snake not too long ago. I did not do the install. The A side always came up as X32C with a green indicator, No problems for a month or more. Then, I started getting a red light on the A channel. They have cheaper Cat5 cables so I did some digging and read that B handled cheaper cables better, for whatever reason. When I switch, boom, sync to B, but the "X32C" always remained on the A indicator.
A few weeks later, I started having to reboot several times to get sync, but it would usually work. The store never invests money in sound, and I have been asking for a Cat 5E or 6 for months. Anyway, this week, I completely lost the ability to get sync. The only way I COULD get sync, was to have the console on A, and the Snake on B, which didn't produce noise. I will get a flashing "n/n" on the A channel, and just nothing on B. I had a friend bring his full X32 in last night, and it synced perfectly to both sides of the snake.
So, obviously something wrong with the console? I tried a cheaper cable with his and still had no issues. I did a factory reset to no avail. It also wouldn't recall the scenes I had saved to a Flash drive--every one I recalled looked exactly like the one I use the most. Also, there will be meter flashes on channels 1, 3, and 4, for no apparent reason, with nothing hooked to the console.
I set it all up locally with no issues, and plan on running it with an ipad this weekend, but has anyone ran into this problem? I left a message with Behringer but have never seen anything like this. That red indicator by "X32C" just will not go away. I have tried multiple cables and configurations and am completely stumped. I have been mixing for ages and never had any problems with the other digital snake I work with at a church. But it's Allen and Heath, and far superior, in my opinion.
A firmware update is again, my next step, but if factory reset doesn't work I am worried that the firmware won't either. My only thought is that the A output on the console is damaged somehow. It's always behaved strangely and required reboots to get B sync, with A never going away. I would just choose "Load B Routing" on the label tab and it would work. Now it only works locally, and as I said, the snake (S32) tested fine with another console.
Thoughts? Thanks so much for the comments.
Cheers
Aaron Grubbs
One of my clients is a Wild Wing who got an X32 Compact and an digital snake not too long ago. I did not do the install. The A side always came up as X32C with a green indicator, No problems for a month or more. Then, I started getting a red light on the A channel. They have cheaper Cat5 cables so I did some digging and read that B handled cheaper cables better, for whatever reason. When I switch, boom, sync to B, but the "X32C" always remained on the A indicator.
A few weeks later, I started having to reboot several times to get sync, but it would usually work. The store never invests money in sound, and I have been asking for a Cat 5E or 6 for months. Anyway, this week, I completely lost the ability to get sync. The only way I COULD get sync, was to have the console on A, and the Snake on B, which didn't produce noise. I will get a flashing "n/n" on the A channel, and just nothing on B. I had a friend bring his full X32 in last night, and it synced perfectly to both sides of the snake.
So, obviously something wrong with the console? I tried a cheaper cable with his and still had no issues. I did a factory reset to no avail. It also wouldn't recall the scenes I had saved to a Flash drive--every one I recalled looked exactly like the one I use the most. Also, there will be meter flashes on channels 1, 3, and 4, for no apparent reason, with nothing hooked to the console.
I set it all up locally with no issues, and plan on running it with an ipad this weekend, but has anyone ran into this problem? I left a message with Behringer but have never seen anything like this. That red indicator by "X32C" just will not go away. I have tried multiple cables and configurations and am completely stumped. I have been mixing for ages and never had any problems with the other digital snake I work with at a church. But it's Allen and Heath, and far superior, in my opinion.
A firmware update is again, my next step, but if factory reset doesn't work I am worried that the firmware won't either. My only thought is that the A output on the console is damaged somehow. It's always behaved strangely and required reboots to get B sync, with A never going away. I would just choose "Load B Routing" on the label tab and it would work. Now it only works locally, and as I said, the snake (S32) tested fine with another console.
Thoughts? Thanks so much for the comments.
Cheers
Aaron Grubbs
