Presonus Studiolive Users - Reliability?

Re: Presonus Studiolive Users - Reliability?

That is not the issue. This was a walk-in situation, and all the standard channel presets were gone, empty. Those are the factory presets for drums, vocals, guitar, etc. which can be handy to use as a starting point to quickly load a show when time is short and little or no soundcheck is possible. Some saved scenes from other techs were in the memory, and I was able to save my show for the next time I'm there. The issue/problem is that there is some sort of bug that caused the mixer to lose the presets (but apparently not the saved scenes) when the last update was done. A firmware update should not cause the mixer to lose any data, and from what I have heard, this is not an uncommon occurence.

The presets are still there. You need to do a factory reset.
 
Re: Presonus Studiolive Users - Reliability?

The presets are still there. You need to do a factory reset.

Thanks. Since it is the venue's mixer, can I do that on the board without losing the saved scenes? I won't have a laptop or iPad to use, just the board. I would hate to do a reset, get the presets back, but lose the saved scenes. Will the reset restore the presets and the scenes?
 
Re: Presonus Studiolive Users - Reliability?

You will have to save your stored scenes in VSL on a laptop before doing the reset.
 
Re: Presonus Studiolive Users - Reliability?

Upon my first experience with the SL24, seeing the ad hoc suggestion in the user guide, even the mention of it bothered me somewhat. I'd NEVER try the ad hoc method for live remote mixing for a few reasons. And I find it worrisome that it was suggested and recommended, as opposed to mentioning the possibility, but advising against it. They really should have recommended the use of a router.

I've since had a few calls from friends with connectivity issues and my first question is "are you using a router?". The answer has been "no". Since suggesting the use of a router for connectivity, I've not heard back from those folks about the success of the router solution.

So either their connectivity issues were solved...

Or now they all think I'm an idiot...:))

Geri O

You are correct, a router is the way to go. Personus has an excellent forum often frequented by factory support people. The whole router thing has been covered, but anyone with experience with Windows should know all about the reliability of ad hoc networks. Moving into the digital world and wireless control does require some research. It seems most of the problems with the Studiolive are user controllable.
 
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Re: Presonus Studiolive Users - Reliability?

I have 2 16 channel mixers that are about 1 1/2 years old. And a 24 channel that we bought this summer.

I have never had any of the issues mentioned above.

Once I figured out the remote control and the router setups I have been mixing with an Ipad with no issues.

Last weekend I worked with an "Older" country artist. We ran 10 monitor mixes controlled by my monitor guy and I ran FOH on the Ipad. Great show. No dropouts or glitches. My only real bitch is that I can't connect two mixers and still run them with the Ipad...:(

Bob
 
Re: Presonus Studiolive Users - Reliability?

I had a really bad incident with my presonus some weeks ago. The board stopped during a show and it was a major disaster as I could not get it back up again.
Check out the forums as lots of people have lots of problems. Firmware, power supplies, faders etc.
Maybe the board is ok for studio use where crashes dont matter, but i wont go on stage anymore with this china made junk. Time to look for something else.

sorry if i sound negative but my own reputation is on the line and i also didnt get paid for the gig. i am also sure they wont book me again :-(

J
 
Re: Presonus Studiolive Users - Reliability?

I had a really bad incident with my presonus some weeks ago. The board stopped during a show and it was a major disaster as I could not get it back up again.
Check out the forums as lots of people have lots of problems. Firmware, power supplies, faders etc.
Maybe the board is ok for studio use where crashes dont matter, but i wont go on stage anymore with this china made junk. Time to look for something else.

sorry if i sound negative but my own reputation is on the line and i also didnt get paid for the gig. i am also sure they wont book me again :-(

J

Complete details would be helpful. If anything is to come from this thread, we should have full disclosure rather than, "the damned thing quit on me".
 
Re: Presonus Studiolive Users - Reliability?

Complete details would be helpful. If anything is to come from this thread, we should have full disclosure rather than, "the damned thing quit on me".

Of course that depends on whether one's goal is to help other users or just to trash the product!
 
Re: Presonus Studiolive Users - Reliability?

Maybe the board is ok for studio use where crashes dont matter, but i wont go on stage anymore with this china made junk.

The country of manufacture is pretty irrelevant these days. The Avid Venues are made in China and they're considered a very solid desk. So are most high end PCs. Got an iPhone, iPad or Mac? Guess where it's made? Yup. And those types of toys are considered well built and not junk. Most reliability problems with stuff coming out of China these days have more to do with the contractor rather than the contractee: bad design, bad oversight, or choosing a lower grade contractor than they should have. That can happen anywhere now.
 
Re: Presonus Studiolive Users - Reliability?

Chuck,

One more singular datapoint for you. The brand new StudioLive 16.4.2 I purchased for our church has been hopelessly unreliable since the moment I first powered it up. I'm chalking it up to infant mortality. It went back to Presonus today. I'll write a followup after I get it back and let it bake with pink noise for a couple of days straight.

P.S. Their tech support guy Jason has been responsive, candid, and helpful. Its not quite "call Yamaha in the middle of the night" level of support, but I've been pleased with the level of help and response turnaround. Jason is a big reason why this console hasn't yet "magically" morphed into an 01V :D~:-D~:grin:

P.P.S. The console is simple to use and operate, and iPad control works as advertised. Both are a boon for our inexperienced volunteers. If they would give me the option to narrow up the Q of both semi-parametric Q settings, I'd be pretty happy on it, too.
 
Re: Presonus Studiolive Users - Reliability?

P.P.S. The console is simple to use and operate, and iPad control works as advertised. Both are a boon for our inexperienced volunteers. If they would give me the option to narrow up the Q of both semi-parametric Q settings, I'd be pretty happy on it, too.
Phil, sorry to hear you're having problems with the mixer. I thought that both the low mid and high mid bands of the Fat Channel processing had the "Hi Q" (Q of 2.0 versus that standard 0.55) switch, so are you saying that you'd like higher Q values for the current "Hi Q" option or that you'd also like the "Hi Q" option for the low and high bands where it is essentially replaced by being able to select those to be shelving filters? If fully variable bandwidth is not feasible then a wide/narrow/notch bandwidth selection would be nice but that would seem to require a hardware change.

Have you played with the graphic EQs? They're a little different since the approach is not directly adjusting 31 fixed filters but rather using the user interface to create the desired equalization curve with the software then calculating how to best recreate that curve using 128 variable filters.
 
Re: Presonus Studiolive Users - Reliability?

Phil, sorry to hear you're having problems with the mixer. I thought that both the low mid and high mid bands of the Fat Channel processing had the "Hi Q" (Q of 2.0 versus that standard 0.55) switch, so are you saying that you'd like higher Q values for the current "Hi Q" option or that you'd also like the "Hi Q" option for the low and high bands where it is essentially replaced by being able to select those to be shelving filters? If fully variable bandwidth is not feasible then a wide/narrow/notch bandwidth selection would be nice but that would seem to require a hardware change.

Infant mortality happens, and I see its potential as a fact of life for product at this price point quite possibly OEMed for Presonus. If it was a console for my personal day in and day out use, I would probably have returned to the Yamaha I know and trust. Many things about the use of the Presonus render it simpler than the Yamaha, as you know, and that's a central consideration here.

I'm pretty sure the default Qs are 0.55 and 1.5 for "high Q". For mixing music I'd personally like those to be more like 1 and 3. For doing a talking head event more like 1.5 and 4+. I could live with changing them globally for a scene, but it would be even better to be able to define them on a per-channel basis.

I assume that filters are defined via biquads, so it should be doable via something like picking Qs in the VSL console, having VSL recalculate the filter coefficients, and then repopulating the coefficient lookup tables in the desk. I put in a detailed feature request with the Presonus folk suggesting this manner of approach.

Have you played with the graphic EQs? They're a little different since the approach is not directly adjusting 31 fixed filters but rather using the user interface to create the desired equalization curve with the software then calculating how to best recreate that curve using 128 variable filters.

I've not played with the filter set yet, as there is a downstream DSP. I admit their filter approach is intriguing and I intend to put the results of their filter target system under analysis in SMAART when I get the console back from repair.
 
Re: Presonus Studiolive Users - Reliability?

I've not played with the filter set yet, as there is a downstream DSP. I admit their filter approach is intriguing and I intend to put the results of their filter target system under analysis in SMAART when I get the console back from repair.

What do you want to see? I have an SL 24 in my living room right now, and Systune on this laptop.
 
Re: Presonus Studiolive Users - Reliability?

Just curious as to the type of problems the few here are experiencing with their studiolives? I have a client that has some problems with their system, haven't been able to trace it down to anything in particular yet. They are experiencing random level fluctuations, noise bursts, and the odd channel being muted. Funny when I arrive on the scene the system behaves itself. They do have a presonus SL24, however they also have a multitude of other crap in the signal chain of this system that I'm suspicious of (this is a job done by a vidiot, I got called in to help them troubleshoot & clean up the mess). It's a nightmare actually, they already fried the HF of four speakers until I arrived on the scene and enabled the output limiters on their DSP!! :eek: Did I say the main rack looks like a rat's nest? :(
 
Re: Presonus Studiolive Users - Reliability?

That's exactly the problem I had too. Random noise bursts and channels muting. But worst, my SL mixer was crashing during the show and I lost all audio. Sold mine on ebay and got a used Yamaha 01V96 for little money. Happy now.

J
 
Re: Presonus Studiolive Users - Reliability?

My experiences have not been show stoppers, but still were concerning (BTW I no longer own one)

On the 16:4:2 - Experienced the board freezing on startup a few times. Reboot it once or twice and all was well.

On the 24:4:2 - Experienced it rebooting during soundcheck when trying to save a scene, and the scene was lost and settings went to default (10 minutes before doors!)

I didn't have any freezes during shows, and I always used a good UPS.
 
Re: Presonus Studiolive Users - Reliability?

To the letter of the thread title:

I am a StudioLive user and I am reliable..........mostly.
 
Re: Presonus Studiolive Users - Reliability?

My experiences have not been show stoppers, but still were concerning (BTW I no longer own one)

On the 16:4:2 - Experienced the board freezing on startup a few times. Reboot it once or twice and all was well.

On the 24:4:2 - Experienced it rebooting during soundcheck when trying to save a scene, and the scene was lost and settings went to default (10 minutes before doors!)

I didn't have any freezes during shows, and I always used a good UPS.

Jeff.....

Was the UPS you were using always running the power via the battery so that it also acted as a voltage regulator? Or was it the kind like I have which merely switches to battery in the event of an outage?
 
Re: Presonus Studiolive Users - Reliability?

To the letter of the thread title:

I am a StudioLive user and I am reliable..........mostly.

So am I mostly...I hope

SL24 No failures.

Problem with intermittent firewire connection resolved by replacing firewire cable.

Problem with 'computer noise' on outputs resolved by eliminating ground loop on computer power supply.