Reply to thread

Message

<blockquote data-quote="Steve Milner" data-source="post: 80610" data-attributes="member: 9">Re: Another ebay find...&nbsp;I had an eerily similar experience with the cable company a month ago... Internet goes dead... I reset and reboot to no avail. I then go into my cable box bios menu and get to the screen where it gives signal strength and other diagnostics... looks to me like somethings up and the feed to the house has been compromised somehow. I then spend the next hour on the phone being told that it &quot;tests O.K. from their end, they can see my hardware etc&quot; and that I need to power it down and reset it. I told them exactly what I was seeing on my end, and they persisted to follow their script, until they finally passed me along to someone who could schedule a tech to come to the house. Five minutes on-site, and the tech is up a ladder fixing the cable that the squirrels chewed through up on a utility pole down the alley. His words were along the lines of &quot;they don&#039;t know what the hell they&#039;re doing at tech support&quot; &nbsp;A crazy world we live in...</blockquote>

[QUOTE="Steve Milner, post: 80610, member: 9"] Re: Another ebay find... I had an eerily similar experience with the cable company a month ago... Internet goes dead... I reset and reboot to no avail. I then go into my cable box bios menu and get to the screen where it gives signal strength and other diagnostics... looks to me like somethings up and the feed to the house has been compromised somehow. I then spend the next hour on the phone being told that it "tests O.K. from their end, they can see my hardware etc" and that I need to power it down and reset it. I told them exactly what I was seeing on my end, and they persisted to follow their script, until they finally passed me along to someone who could schedule a tech to come to the house. Five minutes on-site, and the tech is up a ladder fixing the cable that the squirrels chewed through up on a utility pole down the alley. His words were along the lines of "they don't know what the hell they're doing at tech support" A crazy world we live in... [/QUOTE]

Verification