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The Basement
Another ebay find...
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<blockquote data-quote="Tim McCulloch" data-source="post: 80647" data-attributes="member: 67"><p>Re: Another ebay find...</p><p></p><p></p><p></p><p>I ask for escalation because tier 1 & 2 are waste of my time and theirs. They need to deal with the folks that forget to plug in the "wireless modem." By the time I'm on the phone with support, I've already gone through everything in the manual, on line, from forums, consulted a voodoo priestess in New Orleans... and probably have a pretty good hypothesis as to what the problem might be.</p><p></p><p>I only get cranky when they don't transfer me when it is plainly apparent that my issues extend beyond the script they must use.</p></blockquote><p></p>
[QUOTE="Tim McCulloch, post: 80647, member: 67"] Re: Another ebay find... I ask for escalation because tier 1 & 2 are waste of my time and theirs. They need to deal with the folks that forget to plug in the "wireless modem." By the time I'm on the phone with support, I've already gone through everything in the manual, on line, from forums, consulted a voodoo priestess in New Orleans... and probably have a pretty good hypothesis as to what the problem might be. I only get cranky when they don't transfer me when it is plainly apparent that my issues extend beyond the script they must use. [/QUOTE]
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Another ebay find...
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