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<blockquote data-quote="John Roberts" data-source="post: 76731" data-attributes="member: 126">Re: Behringer X32 - things to check when you get itYes, you...&nbsp; I rather dislike being put in the position to defend Behringer but receiving a unit that has faults, does not automatically mean that it never worked. Just last week, I had a product fail, that I personally did the final assembly on, tested myself, then shipped across the country (US). After getting the faulty unit back I determined that the internal microphone stopped working, most likely from a drop during shipment (I haven&#039;t dissected that microphone, and I&#039;m not sure what I would be able to tell from doing that).&nbsp;&nbsp; Stuff happens, and when shipping over long distances with multiple hard drops, more stuff happens. There is a design aspect to this, where modern packaging materials are better at absorbing shock from drops, and more robust internal product design can tolerate more G&#039;s of stress. A perhaps surprising amount of engineering effort goes into managing the cost/benefit of the shipping pack. It was even more of a hassle for heavy power amps. This is not Behringer&#039;s first rodeo so I expect them to be up to speed on all of all this. If they had a large fraction of DOAs, they would take a huge economic hit, and we would have heard about it on web forums. Of course whenever humans are involved things can fall through the cracks too. I recall at Peavey one final QA inspector got fired for signing QA cards on products that could never have worked (like a speaker cabinet missing the driver). He was a dumb-ass and got voted off the island, he wasn&#039;t even smart enough to sign somebody else&#039;s initials. <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":-)" title="Smile&nbsp; &nbsp; :-)"&nbsp; data-smilie="1"data-shortname=":-)" /> JRPS I&#039;ve been inside one of the chinese contract manufacturer factories that Behringer used before he built his own factory, and they were ISO-9000, assembling equipment to low PPM failure rates.</blockquote>

[QUOTE="John Roberts, post: 76731, member: 126"] Re: Behringer X32 - things to check when you get it Yes, you... I rather dislike being put in the position to defend Behringer but receiving a unit that has faults, does not automatically mean that it never worked. Just last week, I had a product fail, that I personally did the final assembly on, tested myself, then shipped across the country (US). After getting the faulty unit back I determined that the internal microphone stopped working, most likely from a drop during shipment (I haven't dissected that microphone, and I'm not sure what I would be able to tell from doing that). Stuff happens, and when shipping over long distances with multiple hard drops, more stuff happens. There is a design aspect to this, where modern packaging materials are better at absorbing shock from drops, and more robust internal product design can tolerate more G's of stress. A perhaps surprising amount of engineering effort goes into managing the cost/benefit of the shipping pack. It was even more of a hassle for heavy power amps. This is not Behringer's first rodeo so I expect them to be up to speed on all of all this. If they had a large fraction of DOAs, they would take a huge economic hit, and we would have heard about it on web forums. Of course whenever humans are involved things can fall through the cracks too. I recall at Peavey one final QA inspector got fired for signing QA cards on products that could never have worked (like a speaker cabinet missing the driver). He was a dumb-ass and got voted off the island, he wasn't even smart enough to sign somebody else's initials. :-) JR PS I've been inside one of the chinese contract manufacturer factories that Behringer used before he built his own factory, and they were ISO-9000, assembling equipment to low PPM failure rates. [/QUOTE]

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