Good monitor mixing, especially when the band gives up and stops asking for what they need.

Lisa Lane-Collins

Sophomore
Dec 9, 2012
270
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16
Adelaide, Australia
I have two questions really.

Question one, when you're preparing for a touring band to come in and sound check what are the things you do to prep the space before they arrive as a matter of course? Bonus second part for this, what do you do to prepare for in ear mixes?

Question two, how do you provide a good foldback for musicians who aren't happy with the sound but also aren't telling you what they need?

I had a bad gig last week where the musicians needs were never really met, but they played the whole set without asking for anything (and then complained to the venue). I could monitor the mixes being sent to their respective wedges and in ears and they all, sounded like mixes, but I suspect they don't really sound like what the musicians are hearing. Example, the lead singer was on in ears. Through my cans her mix sounded fine, vocal heavy, a little bit of guitar and keys. Without her communicating if she needed more vocals or more instruments I wasn't willing to make a gamble on it. But at some point in the night I had a listen on the guitar tech's in ear mix (he asked for one so he had it) and the in ears sounded shrill and terrible! So for example, going forward, I would think it's best practice to have in ears available at the monitor desk for pfl soloing their sends.

Any and all tips will be gratefully received, I would like to do better next time.
 
Why on earth did you not ask them? I've been in a touring band or two for a very long time and one common thing is that when you use IEMs, trusting a venue sound person is a horrible experience if they are not proactive, and post covid some truly dire operators on lovely systems are in the venues. We toured our own system for stage for a long time, so we could have our own mix, but any venue without stage controlled monitors is going to be horrible. If you got something workable it was often worth just saying fine and suffering for a couple of hours. In one band we all had essential needs as the four people all played and sang for every song, and if I got the drummer's vocals in my ears, I could not sing - I needed the keys player for tuning. Some bands you just need a general mix. If the band do not ask for things, and you do not ask them, they'll slag you and the venue off. I cannot understand why at the soundcheck you didn't just say "OK - bass, what do you want in your ears?", then sort it, and move to the next. For general monitoring that's probably enough, but if you are out front, many bands will NOT say to the audience, "can I have a bit more keys in my mix?" one, because it's dangerous - you might think that was the guitarist and wreck his mix,, but leave the person who asked without what they needed, then the guitarist wrecks the next song and asks at the end for the keys to go down and you try to fix it but make not worse. Yuk. Some bands also hate talking about their mix to the audience because it sounds pretentious, when it could be essential.
 
My general approach to mixing monitors ever since the advent of the Yamaha iPad capable consoles has been to walk out to the center of the stage with iPad in hand , IEM pack on my belt and headphones around my neck ( I don't use buds since I have to take the phones on and off too often ) and start talking to the players and make it very clear that I'm invested in becoming a part of their show. I started this routine in the olden days of being tied to the console, having a little face to face time with the band actually on stage so that I had a feel for their relationship to reach other acoustically and visually but iPad mixing took it to the next level. Standing literally next to a singer or guitar player and listening to what they are hearing and taking cues for things up and down from a meter away creates confidence and a sense that they have someone to talk to as the show progresses. Once that rapport is established the players are comfortable looking to monitor world and signing what needs to change. There will always be people that are unhappy with what they hear in their monitor mix because of what they are putting into the mix and you can't fix that and unfortunately it's hard to know sometimes when that's the cause of the problem but making it clear that you want to be a part of the band even for one night can be a good start to heading off a bad show.
 
Hi Lisa-

My current #1 monitor mixer person has this in the preamble speech talkback to wedges - "I can read English, Spanish, and French, but I can't read your mind. If you need less or more of something TELL ME and I'll fix it for you. If I don't know you want something I can't help you."

I got my start in the biz because someone thought I was a monitor guru. I haven't mixed a lot of monitors in years (okay, decades) but the biggest thing to help me was to walk on stage and stand next to each player/singer and listen to what they heard. Not just what came out of the wedge, but the live drum kit, the amps, the other wedges; I needed to hear the mix in the same context the player was in. ONE 30 minute soundcheck forever altered my way of dealing with performers. The iPad/'Droid tablet remote control took it to another level.

{quick story} Had a 2014/2015 gig with the now-late drummer of Husker Du, Grant Hart, and it was clear that his wedge was loud enough but he didn't like it. I grabbed the tablet and made my way to the stage and stood next to him. "That sounds like shit", I said and made several alterations and watched his expression change with each one. Then I went to each player and did a quick check with them. and returned to FOH. {/quick story}

My other lesson on IEMs - so many variables, especially the IEMs themselves, then the RF link audio quality, and for singers, the occlusion effect. Headphones are not a substitute for 'in your ear' transducers and the vast array of THOSE... well, it's not realistic to own a pair of everything that might find its way into your venue. I'll leave suggestions for what you should own to others with more current experience. Occlusion is a problem because if you aren't the singer, you can't hear it. It's from the differences in the speed of sound between air and bone conductivity, and the resulting filter those create. The singer's mix that lacks low-mids and has accentuated mid-highs may well be compensated for the occlusion effect.

I mixed a contemporary country act IEMs from FOH, for a one off gig at a songwriting festival. The differences in what each player wanted were significant. When things were going well I'd solo the IEM mixes in my headphones and, well... nobody was asking for changes so I let them be. After the set I polled the band and everyone reported happiness with their mixes. We played a 2nd set without touching a mix, so I ended up believing them. Moral of this story - I may not like the way something sounds or is represented in someone else's mix, but I don't have to listen to it. If they're happy, I'm happy.
 
I do lots of small Festivals with almost zero rehearsal time but I always ask the band what they want in the monitors. If they say 'nothing' that's fine. If they say 'a bit if everything' I know it's going to be difficult!

A good FB mix is so important; it makes the band happy and that leads to better gigs.

I must admit I've had very few IEM users though so interesting to heard the problems.
 
I work for a local sound company and do a lot of monitors for touring acts. Riley and Tim pretty much nailed it. You need to establish a rapport with the band (though you have little time to do so on most gigs) When meeting the band try to be confident (not arrogant) and relaxed. When they walk on stage, they’re sizing you up and the ’can do’ attitude with a smile on your face goes a long way to put them at ease. When doing your monitor/line/sound check take charge before you start. Tell them what we’re going to do and how. “Alright, we are going to start with the the kick drum. Whoever needs it in the wedge/ear raise your hand. When you got enough put your hand down.” Remember, on a festival you have very little time at changeover so you need to get it done quickly and efficiently. Stand in the middle of the stage with iPad in hand. Then you can walk up to each individual, making eye contact and refine as you go. If I have a little time on set up, introduce yourself (whIch you should do regardless) and ask them what they want in their mix. I‘ll have the iPad in hand and rough it out in front of them as I tell them this is a start point and we will get refined at sound check. This goes a long way in building trust and establishing their confidence in you. They want to know you have their back and you‘re there to help them.


This is a service industry and you are a psychologist as much as you are a monitor engineer.
 
As James McMullen writes, Riley and Tim pretty much summiraze it all in their answer. I once hade a nightmare gig with a n " artist" sex/ gender disclosed ... this was a Bob type of event with mostly local highschool participants. Only they had drafted a up- and- coming star from the capital, expected to be a contender in Idol on national tv. I had set up the stage with a nice set of monitors, d&b Max for gtr& Bass, two M2 for solosinger and dito for backgrd. I Was finished when the " artist" arrived... I present myself and ask if said person want to soundcheck, shure is the answer so I trott back to the board. I have just reached the board when I feel a tap on my shoulder turns around and hear " what kind of crap is this why does it not say JBL on the monitors"?? I explain that this is very Good quality speakers from Germany. Germany artist replies are worthless only good at starting wars and losing them(!?!??) Now I knew from the surename that artist was from one of the oldest german families in Sweden(!!!) Which made the conversation absurd. But you HillBillies probably don' t understand such. Uneducated as you are without proper educated with no scientist worth to remember?!? ( this was in Uppsala with the oldest University in the Nordic, 1477, alma mater to renowed scientists Linné and Celsiu emeritus professore. Schocked silent I watched artist walk away to stage where person starts fiddling with gtrs pair of Strata/ Tele. Wherby the foolishness starts again. "Why is the guitarist playing this crap? Real successful guitarists play Rickenbacker, look at Beatles, Noone have ever heard of a famous performer using Fender"!!! This must be the worst I ever will encounter since one of the songs on artists set was HeyJoe ....I answered" look man can we do the soundcheck or do you want to bring your manager who can call the organizers and soundcompany to sort this out to everyones satisfaction? Artist brings manager who makes calls and takes artist away. Rest of gig went smooth with a minor mistake on my part when I called up wrong preset for a group during finishing song. The Company did a gig later that summer with Sir Reginald Kenneth Dwight using The same monitor rig. No complaints and it is well known that Sir Elton is particular about the monitors. I was not working the gig, I was only a freelance guy doing minor gigs like Bob or Sos
 
Wow! Mats, that’s up there in the all time strange encounters. “Noone have ever heard of a famous performer using Fender"!!! That’s pretty funny. What a very odd human being.

Two M2’s? That should have caved their chest in.
 
In answer to why didn’t I ask? We did a looooong sound check at the end of which everyone claimed to be happy. There was a point where all the requests were piled on me in quick succession and the foh engineer came down and took over the monitor mix (to pull the in ear mix he said but then he started fielding other requests but he wasn’t over my channel assignment and it was a bit like ‘what are you doing? I’m capable of operating the gear I just need people to ask the questions one at a time!’) that probably didn’t help with band confidence. To this day I don’t really understand what he saw out the front that made him think that was necessary. I’ve done maybe 4 or 5 of these touring band monitor mixes in this venue to date and never before had the problems I had with this band.

A couple of songs into the concert the foh tech comes up and tells me the singer isn’t happy with the foldback and can he give it a tweak? Sure. He’s happier with what he can hear in the cans and tells me if she’s fiddling with the in ears it’s not right. She fiddles with them for the rest of the show!

Days after the gig I’m told the guitarist wasn’t happy either. I get not wanting to let the audience hear you asking but he was like 2 metres away from my face.

I had no idea about occlusion, that might explain why the inears sound so shrill. And would make it near impossible for the monitor tech to ever hear what they’re hearing but pulling the in ears mix on stage with the iPad still sounds like a better way to go.

Heck Matt, I’m impressed with the diplomatic resolution of bouncing that performer and his complaints back to his manager!

Edit to add:

Just remembered I did start on stage with the iPad but when it came to pulling the in ear mixes the desk wasn’t responding.

Another thing I test before the band arrives going forward!
 
Hey,

For a Touring band coming in. If I'm using house kit. I'd expect wedges to be in place and wired as per plot, backline power in place, a pile of Mic stands with mics on the ready on the floor of the venue as per channel list. Sat boxes in place and marked up ready to go. Patch done pending any changes. The stage to be clear for getting kit on. once in place I then start wireing from the front of the stage back. so vocal lines in first while the drummer and guitarists set up, Guitar mics/ bass di/ keys Dis etc next then the drummer should be ready. Wire the kit up. This way if they have a sound engineer they can jump straight in to eqing wedges if needed.

As for mixing monitors, I have a line I use after every sound check "I'm right here during the show, PLEASE don't suffer in silence, if you need something in the monitors Just ask". That said some artists are good at knowing what they want. Others might be having a bad day or not know what to ask for to get what they want. Sometimes it's not about you, sometimes they are just having an off day and not feeling the vibe whatever you do. Getting them relaxed and knowing they can ask for things is the most you can do.

Having your own IEMs helps but it all depends on what the band is using. Even the RF transmittion affects the sound. so what you hear at the headphone out will be different to the IEMs. I always approch IEMs for incoming bands by saying as we linecheck stick your hand up untill its loud enough in your ears. gets everything in the ballpark from the beginning. I don't try to preset IEM mixes. Some bands just want Vocal and their instrument others want full stereo mixes. I find wedges are more predictable. If using both. populate the IEMs first. then the wedges if they want some for feel.

Hope that helps
Kimx
 
For a Touring band coming in. If I'm using house kit. I'd expect wedges to be in place and wired as per plot, backline power in place, a pile of Mic stands with mics on the ready on the floor of the venue as per channel list. Sat boxes in place and marked up ready to go. Patch done pending any changes. The stage to be clear for getting kit on. once in place I then start wireing from the front of the stage back. so vocal lines in first while the drummer and guitarists set up, Guitar mics/ bass di/ keys Dis etc next then the drummer should be ready. Wire the kit up. This way if they have a sound engineer they can jump straight in to eqing wedges if needed.
This is a great theory, but it breaks down a bit when the stageplot received and confirmed accurate by the band contact (on the day of the show, even) ends up not matching how the band sets up. After this happens enough times, venue folks and local providers tend to do a bit less setup prior to band arrival...
 
Fiddling with mixes during the show of a band I have never worked with isn't something I would do, especially if there was a comprehesive soundcheck where even the bottom of the hi-hat had it's 15 minutes of tuning.
Of course I would turn down a 15dB solo (that's the wonderful thing of post fader mixing) but minor changes to my liking might not be in the bands interest.

One of my first gigs on monitor duty was a four piece band with three guys and their guitars up front and a drummer in the back. They all wanted kick, snare and vocals. The drummer also wanted some guitars because he was behind the amps. Their philosophy was very simple; if someone wanted to hear more of one of the others, they simply walked towards each other. During the first song I turned up some vocal on their request and that was it.
Turned out two of them worked at a PA firm and the next day I got my first real job. Aparently I was one of few that didn't try to make each mix sound like it was mastered and recorded at Capitol Studios.
 
All is most excellent help, thank you :)

I learned yesterday that the two musicians in this band that complained are notorious for complaining after the fact.

Still, for everyone else who’s capable of communicating what they need I want to lay the most stable foundation possible!
 
Let me take a stab at this. I have been the one that had to step in for others who were struggling with IEM on monitors, not so much on wedges. some things to consider:
1) The #1 rule applies to non-vocal channels: ONLY put something in a wedge/IEM if it is asked by the band.
2) Once things are 'dialed in" you should walk the stage and hear what the band hears. If they are IEM then you will only hear what is acoustically loud at each part. THAT gives you a reference point and you can make suggestions based on this information, but only if necessary.
3) One possibility of a problem was there was a mic, like an audience mic, overhead, HH, spare or acoustic guitar to a DI that was ON but on the stand and adding hell to the mix when not in use, or ANY high-gain inputs were set with TOO much gain. That was piped into IEM and blurring everything else in the mix.
4) Ensure your gain structure is correct. If you still having a difficult time keep in mind you will get the best signal to noise by using lower pre-gain, if you must turn up the bus output to compensate. I am not talking severe here, perhaps 1/2-1 tick on the gain knob or 1-3 db and at the output add 1/2-1 tick of additional gain over unity.
5) sounds like you were overwhelmed at the soundcheck. Several things:

a) have paper/sharpie available, and learn/create shorthand symbols for sources, write things down as each person tells you what they want if you are not in front of the board. ALTHOUGH I would say it sounds like you didn't come off as confident/competent by taking the time to introduce yourself to the band, let them know "(I am a fellow musician / or NOT which will help so you each know how to communicate - like do you say "do you need more "SSSSS", highs, or 6k bump. )

b) Tell THEM how you will proceed, and work this out with A1. Normally the A2 will run through things, and the A1 will ride along, but you two should have this agreed upon upfront.
c) It sounds like you haven't given the FOH/A1 guy comfort that you are proficient because after the gig you two should ALWAYS do a debrief on how to improve. That goes with the band as well, you should have checked with them during the show and gotten a thumbs up. You should always check after the gig as well, apologize that they didn't have a comfortable gig that is what you take pride in and will absolutely do better next time, but only after you brainstorm with them how to fix it in the future. This is the ONLY way to get better at the job.

d) Prior to soundcheck, tell them "we will start with (vocals or kick..., move on to.. etc), Give me a moment to set gain structure while I am you need to raise your hand if you want that input in your IEM/wedge, keep it there until it is the right volume. If it is too loud (during festivals esp), then point at the floor. Repeat until it is right, then a thumbs up with eye contact when perfect, I will get each of you set when there are no more chances for me or FOH then I will call out the next input. If I miss anything or anyone SPEAK UP. If there is time for a song or a few bars, play one that involves all inputs, then I will call out each performer (names are best, instruments are fine) to check with each of you to make changes. During the set, if you need more of someone, make eye contact with me and walk toward them. For the drummer or others who can't move, I will come to you at the appropriate time to check on you."
e) hope this goes without saying, have a talkback on the ready sending to all channels and use it so everyone on stage can hear you as you run through everything.
f) If you don't take control, then they will dump on you like they did and then chaos ensues.

During the show, make sure you make eye contact with every player at least once during song break and give them the thumbs up/down or just ask if you can.

Save your settings (thumb drive, paper, whatever, keep notes of what they had for setup so next time you can set them up/ dial it in and everyone is happy for a quick soundcheck.

Make sure they have confidence in you and you in them. Make them comfortable that they will be taken care of. Do NOT take your eyes off the band during their set. Make sure they know they can count on you when someone new starts off a song and if they need more of themselves you should be already on their vocal knob ready to adjust. these are the kind of things that make you different/better.

Spend some time getting to know the people in the band if they are present during setup. You should have googled the band, got their names, and listened to their top songs the day before the gig.

6) Pre-show when you are alone, besides checking everything (including hearing all wedges) you should dial-in wedges with only the vocal mic in front of it. Having a digital board and pad makes this easier to understand. get a feel for what is unit gain for your vocal mics (like an audix om-7 needs a LOT more gain for unity than a om-3, let alone a 58.) get a feel for how much to turn up aux send to monitors to get a reasonable level, and how far can you push it.

7) Ring out monitors to learn each mic, placement in the room, what frequencies in the room are problematic (what is a problem in FOH might be different than on stage depending on venue.)

8) If you will have IEM mixes, you should have an IEM for yourself so you can hear it HOW they hear it. This isn't always possible, so use headphones on the output of a belt pack before the show. Keep in mind, that some transmitters have a headphone jack, but they rarely sound like post-compassion.

my hands hurt, I may add more. Hope this helps, and perhaps do some searching on youtube for monitor engineers and learn, watch them work. Some great info can be found on Dave Rat's youtube channel, and I am sure there are plenty of others.

Best of Luck
Rob
 
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