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HELP! Behringer DCX2496 usb to serial adapter not working
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<blockquote data-quote="Billy Jukes" data-source="post: 11937" data-attributes="member: 8782"><p><span style="color: #1C2837"><span style="font-family: 'arial'">Hello,</span></span></p><p></p><p><span style="color: #1C2837"><span style="font-family: 'arial'">I've owned a Behringer DCX2496 for a year or so now and have never been able to get it working with the behringer editor software. I do not have a dedicated serial port therefore I have to use a usb adapter. The com port is recognised in the software but when I search for the dcx it can find it. I have tried two types of usb serial adapters (usb - rs232 and usb - rs485) and both have the same problem. Any advise would be much appreciated. I have put details of the system and settings used below.</span></span></p><p></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u>PC</u></span></span></p><p><strong>OS </strong><span style="color: #1C2837"><span style="font-family: 'arial'">- Windows 8.1</span></span></p><p><strong>CPU</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> - i5-3210M</span></span></p><p><strong>Software</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> - Behringer remote software 1.6a</span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u></u></span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u></u></span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u>Behringer DCX2496</u></span></span></p><p><strong>Firmware version:</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> 1.17</span></span></p><p></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u>USB to RS-232 Adapter Properties & Settings </u></span></span><span style="color: #1C2837"><span style="font-family: 'arial'">(</span></span><a href="http://www.ebay.co.uk/itm/USB-2-0-Male-to-RS232-Serial-DB9-9-Pin-Adapter-Cable-PC-Brand-NEW-/271349531073?pt=UK_Computing_Parallel_Serial_PS_2&hash=item3f2db141c1" target="_blank">Product Link</a><span style="color: #1C2837"><span style="font-family: 'arial'">)</span></span></p><p><strong>Name: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">USB-SERIAL CH340 (COM1)</span></span></p><p><strong>Device Type: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">Ports(COM & LPT)</span></span></p><p><strong>Manufacturer: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">wch.ch</span></span></p><p><strong>Location: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">Port_#0001.Hub_#0004</span></span></p><p><strong>Bits per second: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">115200</span></span></p><p><strong>Data bits:</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> 8</span></span></p><p><strong>Parity:</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> None</span></span></p><p><strong>Stop bits:</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> 1</span></span></p><p><strong>Flow control:</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> None</span></span></p><p><strong>COM Port Number:</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> COM1</span></span></p><p></p><p></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u>USB to RS-485 Adapter Properties & Settings </u></span></span><span style="color: #1C2837"><span style="font-family: 'arial'">(</span></span><a href="http://www.ebay.co.uk/itm/USB-2-0-to-RS-485-RS485-RJ45-RJ-45-Serial-Adapter-Converter-FTDI-FT232-FT232R-/181097348238?pt=UK_Computing_Parallel_Serial_PS_2&hash=item2a2a3e3c8e" target="_blank">Product Link</a><span style="color: #1C2837"><span style="font-family: 'arial'">)</span></span></p><p><strong>Name: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">USB Serial Port (COM2)</span></span></p><p><strong>Device Type: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">Ports(COM & LPT)</span></span></p><p><strong>Manufacturer: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">FTDI</span></span></p><p><strong>Location: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">on USB Serial Converter</span></span></p><p><strong>Bits per second: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">115200</span></span></p><p><strong>Data bits:</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> 8</span></span></p><p><strong>Parity:</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> None</span></span></p><p><strong>Stop bits:</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> 1</span></span></p><p><strong>Flow control:</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> None</span></span></p><p><strong>COM Port Number:</strong><span style="color: #1C2837"><span style="font-family: 'arial'"> COM2</span></span></p><p><strong>Advanced Settings: </strong><strong><a href="http://tinypic.com/r/2iw0fo8/8" target="_blank">click here</a></strong></p><p></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u>RESULTS</u></span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u></u></span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u></u></span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u>RS-232 </u></span></span></p><p><strong>Hardware Setup: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">PC USB 2.0 or 3.0 >>> USB to RS-232 >>> DCX RS-232 serial socket </span></span></p><p><strong>DCX Software Settings: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">Device ID: 1 Port: PC (RS-232)</span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><strong>RESULT:</strong> ERROR Could not connect to DCX2496 Check connection when searching for DCX2496's (for picture of error message <a href="http://tinypic.com/r/15hl5vr/8" target="_blank">click here</a>)</span></span></p><p></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u>RS-485 Port: PC -> LINK</u></span></span></p><p></p><p><strong>Hardware Setup: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">PC USB 2.0 or 3.0 >>> USB to RS-485 >>> DCX RS-485 LINK A > TERM On</span></span></p><p><strong>DCX Software Settings: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">Device ID: 1 Port: PC -> LINK </span></span><span style="color: #1C2837"><span style="font-family: 'arial'">TERM switch: On</span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><strong>RESULT:</strong> ERROR Could not connect to DCX2496 Check connection when searching for DCX2496's</span></span><span style="color: #1C2837"><span style="font-family: 'arial'">(for picture of error message </span></span><a href="http://tinypic.com/r/15hl5vr/8" target="_blank">click here</a><span style="color: #1C2837"><span style="font-family: 'arial'">)</span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"></span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"></span></span></p><p></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u>RS-485 Port: LINK(RS485)</u></span></span></p><p></p><p><strong>Hardware Setup: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">PC USB 2.0 or 3.0 >>> USB to RS-485 >>> DCX RS-485 LINK A > TERM On</span></span></p><p><strong>DCX Software Settings: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">Device ID: 1 Port: LINK(RS485) </span></span><span style="color: #1C2837"><span style="font-family: 'arial'">TERM switch: On</span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><strong>RESULT:</strong> ERROR Could not connect to DCX2496 Check connection when searching for DCX2496's</span></span><span style="color: #1C2837"><span style="font-family: 'arial'">(for picture of error message </span></span><a href="http://tinypic.com/r/15hl5vr/8" target="_blank">click here</a><span style="color: #1C2837"><span style="font-family: 'arial'">)</span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"></span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"></span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"><u>Windows XP (SP 2) Compatibity Mode (tried for each variation above)</u></span></span></p><p><strong>PC Settings: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">Compatibility Mode: Windows XP (Service Pack 2) Settings: Run this program as an administrator</span></span></p><p><strong>RESULTS: </strong><span style="color: #1C2837"><span style="font-family: 'arial'">ERROR Could not connect to DCX2496 Check connection when searching for DCX2496's</span></span><span style="color: #1C2837"><span style="font-family: 'arial'">(for picture of error message </span></span><a href="http://tinypic.com/r/15hl5vr/8" target="_blank">click here</a><span style="color: #1C2837"><span style="font-family: 'arial'">)</span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"></span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'"></span></span></p><p><span style="color: #1C2837"><span style="font-family: 'arial'">Can anyone see where I've gone wrong? The only thing I can think of is that the DCX is broken unless both the serial adapters are broken however the rs485 adapter work with my DIY DMX512 controller. Any suggestions are welcome. The reason I need this function is so I can eq from the listening position.</span></span></p></blockquote><p></p>
[QUOTE="Billy Jukes, post: 11937, member: 8782"] [COLOR=#1C2837][FONT=arial]Hello,[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial]I've owned a Behringer DCX2496 for a year or so now and have never been able to get it working with the behringer editor software. I do not have a dedicated serial port therefore I have to use a usb adapter. The com port is recognised in the software but when I search for the dcx it can find it. I have tried two types of usb serial adapters (usb - rs232 and usb - rs485) and both have the same problem. Any advise would be much appreciated. I have put details of the system and settings used below.[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][U]PC[/U][/FONT][/COLOR] [B]OS [/B][COLOR=#1C2837][FONT=arial]- Windows 8.1[/FONT][/COLOR] [B]CPU[/B][COLOR=#1C2837][FONT=arial] - i5-3210M[/FONT][/COLOR] [B]Software[/B][COLOR=#1C2837][FONT=arial] - Behringer remote software 1.6a[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][U] [/U][/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][U]Behringer DCX2496[/U][/FONT][/COLOR] [B]Firmware version:[/B][COLOR=#1C2837][FONT=arial] 1.17[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][U]USB to RS-232 Adapter Properties & Settings [/U][/FONT][/COLOR][COLOR=#1C2837][FONT=arial]([/FONT][/COLOR][URL="http://www.ebay.co.uk/itm/USB-2-0-Male-to-RS232-Serial-DB9-9-Pin-Adapter-Cable-PC-Brand-NEW-/271349531073?pt=UK_Computing_Parallel_Serial_PS_2&hash=item3f2db141c1"]Product Link[/URL][COLOR=#1C2837][FONT=arial])[/FONT][/COLOR] [B]Name: [/B][COLOR=#1C2837][FONT=arial]USB-SERIAL CH340 (COM1)[/FONT][/COLOR] [B]Device Type: [/B][COLOR=#1C2837][FONT=arial]Ports(COM & LPT)[/FONT][/COLOR] [B]Manufacturer: [/B][COLOR=#1C2837][FONT=arial]wch.ch[/FONT][/COLOR] [B]Location: [/B][COLOR=#1C2837][FONT=arial]Port_#0001.Hub_#0004[/FONT][/COLOR] [B]Bits per second: [/B][COLOR=#1C2837][FONT=arial]115200[/FONT][/COLOR] [B]Data bits:[/B][COLOR=#1C2837][FONT=arial] 8[/FONT][/COLOR] [B]Parity:[/B][COLOR=#1C2837][FONT=arial] None[/FONT][/COLOR] [B]Stop bits:[/B][COLOR=#1C2837][FONT=arial] 1[/FONT][/COLOR] [B]Flow control:[/B][COLOR=#1C2837][FONT=arial] None[/FONT][/COLOR] [B]COM Port Number:[/B][COLOR=#1C2837][FONT=arial] COM1[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][U]USB to RS-485 Adapter Properties & Settings [/U][/FONT][/COLOR][COLOR=#1C2837][FONT=arial]([/FONT][/COLOR][URL="http://www.ebay.co.uk/itm/USB-2-0-to-RS-485-RS485-RJ45-RJ-45-Serial-Adapter-Converter-FTDI-FT232-FT232R-/181097348238?pt=UK_Computing_Parallel_Serial_PS_2&hash=item2a2a3e3c8e"]Product Link[/URL][COLOR=#1C2837][FONT=arial])[/FONT][/COLOR] [B]Name: [/B][COLOR=#1C2837][FONT=arial]USB Serial Port (COM2)[/FONT][/COLOR] [B]Device Type: [/B][COLOR=#1C2837][FONT=arial]Ports(COM & LPT)[/FONT][/COLOR] [B]Manufacturer: [/B][COLOR=#1C2837][FONT=arial]FTDI[/FONT][/COLOR] [B]Location: [/B][COLOR=#1C2837][FONT=arial]on USB Serial Converter[/FONT][/COLOR] [B]Bits per second: [/B][COLOR=#1C2837][FONT=arial]115200[/FONT][/COLOR] [B]Data bits:[/B][COLOR=#1C2837][FONT=arial] 8[/FONT][/COLOR] [B]Parity:[/B][COLOR=#1C2837][FONT=arial] None[/FONT][/COLOR] [B]Stop bits:[/B][COLOR=#1C2837][FONT=arial] 1[/FONT][/COLOR] [B]Flow control:[/B][COLOR=#1C2837][FONT=arial] None[/FONT][/COLOR] [B]COM Port Number:[/B][COLOR=#1C2837][FONT=arial] COM2[/FONT][/COLOR] [B]Advanced Settings: [/B][B][URL="http://tinypic.com/r/2iw0fo8/8"]click here[/URL][/B] [COLOR=#1C2837][FONT=arial][U]RESULTS[/U][/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][U] [/U][/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][U]RS-232 [/U][/FONT][/COLOR] [B]Hardware Setup: [/B][COLOR=#1C2837][FONT=arial]PC USB 2.0 or 3.0 >>> USB to RS-232 >>> DCX RS-232 serial socket [/FONT][/COLOR] [B]DCX Software Settings: [/B][COLOR=#1C2837][FONT=arial]Device ID: 1 Port: PC (RS-232)[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][B]RESULT:[/B] ERROR Could not connect to DCX2496 Check connection when searching for DCX2496's (for picture of error message [URL="http://tinypic.com/r/15hl5vr/8"]click here[/URL])[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][U]RS-485 Port: PC -> LINK[/U][/FONT][/COLOR] [B]Hardware Setup: [/B][COLOR=#1C2837][FONT=arial]PC USB 2.0 or 3.0 >>> USB to RS-485 >>> DCX RS-485 LINK A > TERM On[/FONT][/COLOR] [B]DCX Software Settings: [/B][COLOR=#1C2837][FONT=arial]Device ID: 1 Port: PC -> LINK [/FONT][/COLOR][COLOR=#1C2837][FONT=arial]TERM switch: On[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][B]RESULT:[/B] ERROR Could not connect to DCX2496 Check connection when searching for DCX2496's[/FONT][/COLOR][COLOR=#1C2837][FONT=arial](for picture of error message [/FONT][/COLOR][URL="http://tinypic.com/r/15hl5vr/8"]click here[/URL][COLOR=#1C2837][FONT=arial])[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial] [/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][U]RS-485 Port: LINK(RS485)[/U][/FONT][/COLOR] [B]Hardware Setup: [/B][COLOR=#1C2837][FONT=arial]PC USB 2.0 or 3.0 >>> USB to RS-485 >>> DCX RS-485 LINK A > TERM On[/FONT][/COLOR] [B]DCX Software Settings: [/B][COLOR=#1C2837][FONT=arial]Device ID: 1 Port: LINK(RS485) [/FONT][/COLOR][COLOR=#1C2837][FONT=arial]TERM switch: On[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][B]RESULT:[/B] ERROR Could not connect to DCX2496 Check connection when searching for DCX2496's[/FONT][/COLOR][COLOR=#1C2837][FONT=arial](for picture of error message [/FONT][/COLOR][URL="http://tinypic.com/r/15hl5vr/8"]click here[/URL][COLOR=#1C2837][FONT=arial])[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial] [/FONT][/COLOR] [COLOR=#1C2837][FONT=arial][U]Windows XP (SP 2) Compatibity Mode (tried for each variation above)[/U][/FONT][/COLOR] [B]PC Settings: [/B][COLOR=#1C2837][FONT=arial]Compatibility Mode: Windows XP (Service Pack 2) Settings: Run this program as an administrator[/FONT][/COLOR] [B]RESULTS: [/B][COLOR=#1C2837][FONT=arial]ERROR Could not connect to DCX2496 Check connection when searching for DCX2496's[/FONT][/COLOR][COLOR=#1C2837][FONT=arial](for picture of error message [/FONT][/COLOR][URL="http://tinypic.com/r/15hl5vr/8"]click here[/URL][COLOR=#1C2837][FONT=arial])[/FONT][/COLOR] [COLOR=#1C2837][FONT=arial] [/FONT][/COLOR] [COLOR=#1C2837][FONT=arial]Can anyone see where I've gone wrong? The only thing I can think of is that the DCX is broken unless both the serial adapters are broken however the rs485 adapter work with my DIY DMX512 controller. Any suggestions are welcome. The reason I need this function is so I can eq from the listening position.[/FONT][/COLOR][COLOR=#1C2837][FONT=arial] [/FONT][/COLOR] [/QUOTE]
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