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<blockquote data-quote="Jeff Babcock" data-source="post: 35097" data-attributes="member: 46">Re: Still no product?...RANTSome ugly stories surfacing here.I certainly sympathize, though have fortunately not had as poor of an experience as Mark.I do find it very frustrating in terms of how difficult it can be as a consumer who simply wants a product and is willing to pay NOW.&nbsp; This should be an easy and simple transaction.&nbsp; As in Hammer&#039;s case, what particularly irritates me is that it often seems as though when you run into problems, you have to STRONGLY voice your displeasure for them to stop stringing you along and actually take you seriously.&nbsp; That shouldn&#039;t be necessary......This extends well beyond retail markets.&nbsp; Maybe I am just becoming more cynical but it seems as though doing business with many companies is often an exercise in frustration, to the point that we have people writing about GOOD experiences they had because they were so shocked that they actually received good customer service (Mark&#039;s company is one that is often positively reviewed in fact).&nbsp; IMHO this is an issue of companies getting their priorities right, from the TOP down.</blockquote>

[QUOTE="Jeff Babcock, post: 35097, member: 46"] Re: Still no product?...RANT Some ugly stories surfacing here. I certainly sympathize, though have fortunately not had as poor of an experience as Mark. I do find it very frustrating in terms of how difficult it can be as a consumer who simply wants a product and is willing to pay NOW. This should be an easy and simple transaction. As in Hammer's case, what particularly irritates me is that it often seems as though when you run into problems, you have to STRONGLY voice your displeasure for them to stop stringing you along and actually take you seriously. That shouldn't be necessary...... This extends well beyond retail markets. Maybe I am just becoming more cynical but it seems as though doing business with many companies is often an exercise in frustration, to the point that we have people writing about GOOD experiences they had because they were so shocked that they actually received good customer service (Mark's company is one that is often positively reviewed in fact). IMHO this is an issue of companies getting their priorities right, from the TOP down. [/QUOTE]

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