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<blockquote data-quote="Glenn Adams" data-source="post: 123245" data-attributes="member: 6611">Re: CARE TEAM - need help. Audio Dropouts on AES50Long shot but this can happen with any shielded cable. Sorry if you knew most of this already. It is just how I would trouble shoot an intermittent connection. Check the power source for the Rack and the Console. If not on the same power supply, or worse yet on 2 different UPS systems even if on the same power phase there will be a difference in phase. Like any ground loop the shield of the cat5/6 should be lifted at one end. Since the signal is bi-directional does not mater what end is lifted. Moving the cable should still be avoided. Any cable with that high of freq. running on it is like an antenna for magnetic fields to induce or interrupt a signal.&nbsp;&nbsp; One more thing to check is to be sure the cable run is 12 inches from anything and crosses other cables at 90 degrees.Make sure it is far away from modern florescent fixtures.</blockquote>

[QUOTE="Glenn Adams, post: 123245, member: 6611"] Re: CARE TEAM - need help. Audio Dropouts on AES50 Long shot but this can happen with any shielded cable. Sorry if you knew most of this already. It is just how I would trouble shoot an intermittent connection. Check the power source for the Rack and the Console. If not on the same power supply, or worse yet on 2 different UPS systems even if on the same power phase there will be a difference in phase. Like any ground loop the shield of the cat5/6 should be lifted at one end. Since the signal is bi-directional does not mater what end is lifted. Moving the cable should still be avoided. Any cable with that high of freq. running on it is like an antenna for magnetic fields to induce or interrupt a signal. One more thing to check is to be sure the cable run is 12 inches from anything and crosses other cables at 90 degrees. Make sure it is far away from modern florescent fixtures. [/QUOTE]

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