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Re: Eq gain knob and mute troublesDear Jeremy, The switch “stickiness” found on some of the initial X32 consoles can be easily fixed by cleaning the switches. Please contact our CARE department, as we would be happy help with this. You can email us at CARE@music-group.com, or give us a call at 702-800-8290 (US) or 44 1562 732290 (UK). I’d also like to note that on new generation X32s, we have a new switch design that prevents the switch “stickiness" from occurring. Please let me know if there is anything else I can do to help.
Re: Eq gain knob and mute troubles
Dear Jeremy,
The switch “stickiness” found on some of the initial X32 consoles can be easily fixed by cleaning the switches. Please contact our CARE department, as we would be happy help with this. You can email us at CARE@music-group.com, or give us a call at 702-800-8290 (US) or 44 1562 732290 (UK).
I’d also like to note that on new generation X32s, we have a new switch design that prevents the switch “stickiness" from occurring.
Please let me know if there is anything else I can do to help.
