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<blockquote data-quote="Nick Sheridan" data-source="post: 66762" data-attributes="member: 2386">re: X32 DiscussionFirstly I would like to thank the UK service dept of Music Group. I had a small cosmetic issue with my X32 which I was willing to live with having negotiated some money off with the supplier. However the support dept contacted me without me even having reported the issue to Behringer and offered to fix it, I guess they read my one post on this forum. They proactively drove the whole process contacting me by both phone and email and arranging the collection of the desk etc. I needed the desk for a gig last Friday and sure enough it was returned in time fully repaired. Outstanding service!Now as I&#039;m working through all the features I have come across something which I&#039;m not sure is a bug or me just doing something wrong. If I insert a graphic into any of the bus sends or the master LR and solo the bus I can only hear the effect if the insert is set to pre. I have the solo on the bus set to after fader so I would expect to hear the effect regardless of insert position. Am I doing something wrong?</blockquote>

[QUOTE="Nick Sheridan, post: 66762, member: 2386"] re: X32 Discussion Firstly I would like to thank the UK service dept of Music Group. I had a small cosmetic issue with my X32 which I was willing to live with having negotiated some money off with the supplier. However the support dept contacted me without me even having reported the issue to Behringer and offered to fix it, I guess they read my one post on this forum. They proactively drove the whole process contacting me by both phone and email and arranging the collection of the desk etc. I needed the desk for a gig last Friday and sure enough it was returned in time fully repaired. Outstanding service! Now as I'm working through all the features I have come across something which I'm not sure is a bug or me just doing something wrong. If I insert a graphic into any of the bus sends or the master LR and solo the bus I can only hear the effect if the insert is set to pre. I have the solo on the bus set to after fader so I would expect to hear the effect regardless of insert position. Am I doing something wrong? [/QUOTE]

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