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Re: Defective DCA Fader VideoDear Henry,Sorry, to hear about your X32's defective fader. I suppose having your console collected by courier and replaced by Thomann is probably the fastest option. I don't know which area of Germany you are living in, but I would invite you to visit our RnD office in Willich and we'll take care of the fix on the spot. I will be back to the office January 2nd.Please feel free to send me a pm to discuss the details (in German), if visiting us is an option for you.Have a merry Christmas and all the luck for 2013!Jan
Re: Defective DCA Fader Video
Dear Henry,
Sorry, to hear about your X32's defective fader. I suppose having your console collected by courier and replaced by Thomann is probably the fastest option. I don't know which area of Germany you are living in, but I would invite you to visit our RnD office in Willich and we'll take care of the fix on the spot. I will be back to the office January 2nd.
Please feel free to send me a pm to discuss the details (in German), if visiting us is an option for you.
Have a merry Christmas and all the luck for 2013!
Jan
