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<blockquote data-quote="Dan Mortensen" data-source="post: 76231" data-attributes="member: 2826">Re: X32 DiscussionThank you for asking this question again.The last time it came up in this thread (although not at the several times it came up earlier), Chase from Behringer Service wrote and said to contact him and the problem could be fixed. I did so, and we agreed that rather than sending three consoles to Las Vegas for a 15 minute repair (each), he found a service center about 40 miles from me who could do it, and he arranged an RA for the fix for three consoles.I just got back from driving 88 miles and spending 3 hours to find out that Behringer Service sent the local place a procedure for solving the Channel 16/32 noise problem, and not a procedure to solve the headphone/monitor noise problem. The local guy verified that my console didn&#039;t have a 16/32 noise problem, which I knew already.Behringer Service in Las Vegas is closed today for the holiday, so there was nothing more to be done today. I will contact Chase tomorrow to see where we can go from here. Jean-Michel, does your console also have input channel noise? Is it only on channels 16 and 32, or is it on others? I&#039;m not aware of a known issue on other channels, but I might be wrong. Input noise and headphone/monitor noise are two separate problems AFAIK.Good luck getting yours fixed.Edit: Here is the one good thing to result from this trip: pics of the insides of the console.</blockquote>

[QUOTE="Dan Mortensen, post: 76231, member: 2826"] Re: X32 Discussion Thank you for asking this question again. The last time it came up in this thread (although not at the several times it came up earlier), Chase from Behringer Service wrote and said to contact him and the problem could be fixed. I did so, and we agreed that rather than sending three consoles to Las Vegas for a 15 minute repair (each), he found a service center about 40 miles from me who could do it, and he arranged an RA for the fix for three consoles. I just got back from driving 88 miles and spending 3 hours to find out that Behringer Service sent the local place a procedure for solving the Channel 16/32 noise problem, and not a procedure to solve the headphone/monitor noise problem. The local guy verified that my console didn't have a 16/32 noise problem, which I knew already. Behringer Service in Las Vegas is closed today for the holiday, so there was nothing more to be done today. I will contact Chase tomorrow to see where we can go from here. Jean-Michel, does your console also have input channel noise? Is it only on channels 16 and 32, or is it on others? I'm not aware of a known issue on other channels, but I might be wrong. Input noise and headphone/monitor noise are two separate problems AFAIK. Good luck getting yours fixed. Edit: Here is the one good thing to result from this trip: pics of the insides of the console. [/QUOTE]

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