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<blockquote data-quote="Dan Mortensen" data-source="post: 76362" data-attributes="member: 2826">Re: X32 DiscussionJust had a very pleasant conversation with Chase, and it turns out the solution to the headphone/monitor digi noise bleed problem IS contained in the 16/32 fix procedure. There are two cables that need to be dressed/routed so that they go in a good place when the console is put together, and not in a bad place.That will clearly need to be done at the service center, and they are going to be very good about getting that done, as we have had many opportunities in this thread to observe.As I hope I&#039;ve chimed in when others have made this comment, the level of customer service we are seeing with this product is incredible if not unprecedented. You&#039;d think that Boeing and Airbus must take care of their plane-owners this way, but for Behringer to do it at this level? Amazing!And much appreciated.</blockquote>

[QUOTE="Dan Mortensen, post: 76362, member: 2826"] Re: X32 Discussion Just had a very pleasant conversation with Chase, and it turns out the solution to the headphone/monitor digi noise bleed problem IS contained in the 16/32 fix procedure. There are two cables that need to be dressed/routed so that they go in a good place when the console is put together, and not in a bad place. That will clearly need to be done at the service center, and they are going to be very good about getting that done, as we have had many opportunities in this thread to observe. As I hope I've chimed in when others have made this comment, the level of customer service we are seeing with this product is incredible if not unprecedented. You'd think that Boeing and Airbus must take care of their plane-owners this way, but for Behringer to do it at this level? Amazing! And much appreciated. [/QUOTE]

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