Reply to thread

Message

<blockquote data-quote="Paul Johnson" data-source="post: 81264" data-attributes="member: 2643">Re: Dead X32 - sorry to reportI just thought I&#039;d report back to say that Jim and his colleague Fiona sorted my dead X32 in double quick time. They arranged DHL collection, in it&#039;s flight case, and by my calculations they had it just one day, with the return arranged the next day, arriving back here today.The documents show they replaced the power supply, installed the latest firmware, tested and repacked it for return.All through the process they were helpful - and not only did we communicate by email, Jim phoned me up to make sure everything was ok.They have a system, and the system works. In fact - getting service from Behringer has been very trouble free compared with every other example I&#039;ve had in the past. The dealer I bought it from was actually cut out of the process, even though they separately contacted me and offered to help.Thanks to Jim and Fiona!</blockquote>

[QUOTE="Paul Johnson, post: 81264, member: 2643"] Re: Dead X32 - sorry to report I just thought I'd report back to say that Jim and his colleague Fiona sorted my dead X32 in double quick time. They arranged DHL collection, in it's flight case, and by my calculations they had it just one day, with the return arranged the next day, arriving back here today. The documents show they replaced the power supply, installed the latest firmware, tested and repacked it for return. All through the process they were helpful - and not only did we communicate by email, Jim phoned me up to make sure everything was ok. They have a system, and the system works. In fact - getting service from Behringer has been very trouble free compared with every other example I've had in the past. The dealer I bought it from was actually cut out of the process, even though they separately contacted me and offered to help. Thanks to Jim and Fiona! [/QUOTE]

Verification