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Junior Varsity
X32 Discussion
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<blockquote data-quote="Mike Gibson" data-source="post: 82294" data-attributes="member: 1946"><p>Re: Fader Motorisation Quality Problem</p><p></p><p>All,I just have to report this, you can see when I made this post, well, 15 minutes ago I got a call from Jim at Behringer in Kidderminster asking how they could help. Did I want to bring the unit in (I'm less than an hour from them), they could get it sorted there and then and I could see the care centre etc. As I've not had a re-occurrence of the problem I said I'd wait and see and then bring it in if I need to. Jim was very helpful and clearly they are ready to do whatever is needed if anything is required. I've never experienced this quality of support in 20 years not even on paid IT support contracts. If I do go up they suggested I take some photos of the care centre and post them here............ might just do that anyway as I do think this is a really great product. The X32, the S16 and the 6 x P16-Ms all integrate in such a seamless way.</p></blockquote><p></p>
[QUOTE="Mike Gibson, post: 82294, member: 1946"] Re: Fader Motorisation Quality Problem All,I just have to report this, you can see when I made this post, well, 15 minutes ago I got a call from Jim at Behringer in Kidderminster asking how they could help. Did I want to bring the unit in (I'm less than an hour from them), they could get it sorted there and then and I could see the care centre etc. As I've not had a re-occurrence of the problem I said I'd wait and see and then bring it in if I need to. Jim was very helpful and clearly they are ready to do whatever is needed if anything is required. I've never experienced this quality of support in 20 years not even on paid IT support contracts. If I do go up they suggested I take some photos of the care centre and post them here............ might just do that anyway as I do think this is a really great product. The X32, the S16 and the 6 x P16-Ms all integrate in such a seamless way. [/QUOTE]
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